Quality Vacation Club (qvc)
Claimed Business
|1.4|5 Reviews (last 12 months)|This business does not respond to reviews
Quality Vacation Club (qvc)
Claimed Business
|1.4
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencejW
jannie W
1 reviews | Active since Jul 2017
26 Feb 2026, 15:39
Quality Vacation Club very poor service.
It is a pity there is not a - rating. We had 80 points with QVC for many years and only notice this year that they have changed our points to 50. On enquiry it seems that they have done it one sided since 2022. In effect we have lost 90 points which they said we can not get it back because we did not pay the levies on that points. Who`s fault was that? Their levies is starting to get absurd with yearly increases. We are pensioners now and can only get bookings at very few places if you are lucky. People should think twice before joining them or buying more points.
Helpful (0)
|Replies (0)jW
jannie W
1 reviews | Active since Jul 2017
26 Feb 2026, 15:39
Quality Vacation Club very poor service.
It is a pity there is not a - rating. We had 80 points with QVC for many years and only notice this year that they have changed our points to 50. On enquiry it seems that they have done it one sided since 2022. In effect we have lost 90 points which they said we can not get it back because we did not pay the levies on that points. Who`s fault was that? Their levies is starting to get absurd with yearly increases. We are pensioners now and can only get bookings at very few places if you are lucky. People should think twice before joining them or buying more points.
0
Replies (0)MJ
Megan J
1 reviews | Active since Apr 2014
9 Jan 2026, 17:25
Disappointing Experience with Dream Vacations Concierge
I'm writing to express my extreme dissatisfaction with the service I've received from Dream Vacations' concierge team. Despite being a loyal subscriber for years, the quality of service has deteriorated significantly over the past two to three years. The issues are multifaceted: - Emails are often met with arrogant and impolite responses, and it's clear they're not being read thoroughly. - Response times exceed business hours, so they willl reply at 4:45 pm and they close at 5pm, leaving an entire day blank and then only replying at 4:45pm the next day, which is unacceptable. - The team seems to prioritize high-value clients/portfolios, leaving those with lower-profile packages/portfolios to suffer poor service. What's most concerning is the treatment of my parents, who are senior citizens and have been loyal clients for years. They rely on their SASA pension, which is paid out on specific dates in the new month. However, Dream Vacations fails to accommodate these payment dates, resulting in harassment for payments and blocking of online accounts. Despite numerous emails highlighting this issue, the accounts department refuses to make adjustments. The lack of attention to detail and customer care is staggering. I would strongly advise against taking up a membership with Dream Vacations. Until they revamp their customer service approach, I wouldn't recommend them to anyone.
Helpful (0)
|Replies (0)MJ
Megan J
1 reviews | Active since Apr 2014
9 Jan 2026, 17:25
Disappointing Experience with Dream Vacations Concierge
I'm writing to express my extreme dissatisfaction with the service I've received from Dream Vacations' concierge team. Despite being a loyal subscriber for years, the quality of service has deteriorated significantly over the past two to three years. The issues are multifaceted: - Emails are often met with arrogant and impolite responses, and it's clear they're not being read thoroughly. - Response times exceed business hours, so they willl reply at 4:45 pm and they close at 5pm, leaving an entire day blank and then only replying at 4:45pm the next day, which is unacceptable. - The team seems to prioritize high-value clients/portfolios, leaving those with lower-profile packages/portfolios to suffer poor service. What's most concerning is the treatment of my parents, who are senior citizens and have been loyal clients for years. They rely on their SASA pension, which is paid out on specific dates in the new month. However, Dream Vacations fails to accommodate these payment dates, resulting in harassment for payments and blocking of online accounts. Despite numerous emails highlighting this issue, the accounts department refuses to make adjustments. The lack of attention to detail and customer care is staggering. I would strongly advise against taking up a membership with Dream Vacations. Until they revamp their customer service approach, I wouldn't recommend them to anyone.
0
Replies (0)JP
Johan P
1 reviews | Active since Dec 2021
8 Jan 2026, 16:03
Pathetic service
Disgusted been a long standing customer for over 25 years paying levies each year but can not get any reservations in western cape even tried year in advance to no avail to many members and to little accommodation absolutely pathetic
Helpful (0)
|Replies (0)JP
Johan P
1 reviews | Active since Dec 2021
8 Jan 2026, 16:03
Pathetic service
Disgusted been a long standing customer for over 25 years paying levies each year but can not get any reservations in western cape even tried year in advance to no avail to many members and to little accommodation absolutely pathetic
0
Replies (0)DS
Dirk S
1 reviews | Active since Oct 2025
22 Oct 2025, 08:06
Dirk
Checking in is a complete nightmare. I stood in line for an hour and 45 minutes to check in. There were seniors with crutches waiting the same time to check in. In previous years we could check in earlier and get your room key when your room was ready. They now only start checking in at 2. After we got our room, our stay was amazing.
Helpful (0)
|Replies (0)DS
Dirk S
1 reviews | Active since Oct 2025
22 Oct 2025, 08:06
Dirk
Checking in is a complete nightmare. I stood in line for an hour and 45 minutes to check in. There were seniors with crutches waiting the same time to check in. In previous years we could check in earlier and get your room key when your room was ready. They now only start checking in at 2. After we got our room, our stay was amazing.
0
Replies (0)LG
Lauren G
1 reviews | Active since Jan 2020
23 Sept 2025, 08:50
QVC is refusing to cancel my membership
QVC is refusing to cancel my membership after many years of me requesting to cancel via email. They are purposely unhelpful and very rude when they reply to my emails. My husband asked on email to be transferred to a manager to get better help and the lady who rep**** back to his email said that she is the highest person that the complaint goes to so there is no one else who can help. They keep saying that we have to pay our account in full in order to cancel and we keep paying and they keep taking our money still every month. Is there no one else who can help us?? We are so worried that if we don't pay at the end of the month or reverse the payments that they will blacklist us. For anyone else who wants to join QVC, take it from me and my husband, DO NOT DO IT!!
Helpful (0)
|Replies (0)LG
Lauren G
1 reviews | Active since Jan 2020
23 Sept 2025, 08:50
QVC is refusing to cancel my membership
QVC is refusing to cancel my membership after many years of me requesting to cancel via email. They are purposely unhelpful and very rude when they reply to my emails. My husband asked on email to be transferred to a manager to get better help and the lady who rep**** back to his email said that she is the highest person that the complaint goes to so there is no one else who can help. They keep saying that we have to pay our account in full in order to cancel and we keep paying and they keep taking our money still every month. Is there no one else who can help us?? We are so worried that if we don't pay at the end of the month or reverse the payments that they will blacklist us. For anyone else who wants to join QVC, take it from me and my husband, DO NOT DO IT!!
0
Replies (0)