Shoe repairs

<p>First I took a pair of black shoes for them to repair for me. I went there several times to collect my shoes but it took months just to put some glue where the leather started coning out. Eventually, my shoes were at the store only to find that the person who fixed the shoes messed glue all over my shoe and it looked terrible! So eventually afte three months i got my shoes.</p> <p>Then i take a pair of white shoes to replace the tips and put soles. Took another month, when i went to collect my shoes they had put black tips and black soles on my white shoes. Then Marie, the rudest person in te world calls me and tells me they'll change the tips but they can't change the soles. Which i agree too.  I go to collect my shoes today after i took them to the shop on 11 July 16 (so more than two months later) and guess what, glue on my wite shoes too. So i call Marie and tell her that i'm either taking my shoes and not paying or she must come and deliver the shoes at my house after fixing because i dont have time to come back. She shouts at me saying i must take my shoes and never come back. She spoke to the useless lady at the store and when i wanted to talk to her again she put the phone down in my ear. I called her back and told her i'll put this on Hello Peter and she told me to go right ahead as "my type" are one in a million. I told her they messed my shoes up twice and she blatantly said she doesn't care and put the phone down. So needless to say, i will never take my shoes there and i'm hoping not a lot of people do either as they damage your shoes and then tell you to never come back. Now thats customer service!</p>