Outstanding shopping experience at ExSolar

I have read all the negative reviews of this company prior to doing business with them. However I have a relationship with ExSolar for about eights years now and have purchased items over this period mainly Victron inverters and equipment. It is difficult to put ExSolar and bad service in one sentence as ALL my experiences with them have been nothing but outstanding. Their willingness to serve, advise and even offering to carry purchased goods to the car is not my experience with the majority of more established and well known companies in South Africa. Once you have paid that's it your on your own. The most outstanding service I must emphasise is my after sales experience. Here too have I not been disappointed (unlike once again bigger and more established companies). I have dealt with Courtney, Kyle and Clarissa and each time I was met with professionalism, courtesy and expediency. As recently as yesterday Monday, fifteen January I cancelled an order paid for by EFT. I was refunded and my money deposited in my bank account on the same day. This is unbelievable and made me ask myself the question, "am I still in South Africa" where most companies have a nonchalant business attitude especially when it comes to a EFT refund. Because of the professional attitude, conduct, courtesy but most of all the outstanding after sales service I always received, I travel from Langebaan to Somerset West about one hundred and fifty kilometres (one way) where the company is based to purchase all my solar equipment. Thank you ExSolar for employing staff whom makes my shopping experience at your store Exceptional.