EyeSupply
Claimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
EyeSupply
Claimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Maysam S
1 reviews | Active since Jan 2026
19 Jan 2026, 14:45
Very disappointing experience
I am extremely unhappy with the service. I made full payment for contact lenses over a week ago and still have not received them. Despite this, my order keeps being delayed due to repeated rejection of my prescription. The prescription was issued by a registered optometrist at Mellins and was corrected twice, each time specifically based on the feedback provided by this company. Even after these corrections, the prescription was still rejected with no clear resolution. This back-and-forth after payment has been made is frustrating and unacceptable. The lack of clear guidance and the ongoing delays show poor customer service and a complete disregard for the customer’s time and money. I would not recommend this service based on my experience.
Helpful (0)
|Replies (0)MS
Maysam S
1 reviews | Active since Jan 2026
19 Jan 2026, 14:45
Very disappointing experience
I am extremely unhappy with the service. I made full payment for contact lenses over a week ago and still have not received them. Despite this, my order keeps being delayed due to repeated rejection of my prescription. The prescription was issued by a registered optometrist at Mellins and was corrected twice, each time specifically based on the feedback provided by this company. Even after these corrections, the prescription was still rejected with no clear resolution. This back-and-forth after payment has been made is frustrating and unacceptable. The lack of clear guidance and the ongoing delays show poor customer service and a complete disregard for the customer’s time and money. I would not recommend this service based on my experience.
0
Replies (0)EP
DU
Dominic U
1 reviews | Active since Feb 2016
1 Dec 2025, 07:50
Lying to customers and not enabling refunds
The company misrepresents stock availability on their website, only informing buyers that items are out of stock after the order has been paid. Their phone line does not work and they won't allow me to cancel my orders. Absolutely dishonest practices.
Helpful (0)
|Replies (0)DU
Dominic U
1 reviews | Active since Feb 2016
1 Dec 2025, 07:50
Lying to customers and not enabling refunds
The company misrepresents stock availability on their website, only informing buyers that items are out of stock after the order has been paid. Their phone line does not work and they won't allow me to cancel my orders. Absolutely dishonest practices.
0
Replies (0)AK
Angila K
1 reviews | Active since May 2019
11 Sept 2025, 14:33
Terrible service and communication
The very first order I ever placed with this company was terrible. NO communication about back orders, sending me trial contact lenses that are not the correct brand and not letting me know this, despite phoning them 4 times to find out what is going on with this order. Shocking service altogether.
Helpful (0)
|Replies (0)AK
Angila K
1 reviews | Active since May 2019
11 Sept 2025, 14:33
Terrible service and communication
The very first order I ever placed with this company was terrible. NO communication about back orders, sending me trial contact lenses that are not the correct brand and not letting me know this, despite phoning them 4 times to find out what is going on with this order. Shocking service altogether.
0
Replies (0)