FAB furnitures terrible customer service!

Terrible customer service and disappointing service delivery. I had ordered a couch in February 2019 and when I placed my order and paid ,i was told it takes 3-6 weeks and in the 6th week I get delivery. It is way over 6 weeks and haven't gotten anything!! Head office never seems to answer and they select when to reply to emails. When I call the main store in Randburg, they never seem to have a manager ?! I have left many messages and emails yet I'm still left couch less!!! Left messages and emails asking for a call from a manager or someone who can help me get some info yet absolutely NOTHING! Zero customer service!!! Highly disappointed and definitely would not recommend them at all!!!!