FC
Fair Cape Dairies
Unclaimed Business
FC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Fair Cape Dairies
Fair Cape Dairies has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Fair Cape Dairies across 71 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Jean-Marie Schmidt
1 reviews | Active since Jan 2020
9 Oct 2025, 08:37
Fair Cape feels nothing for a customer
NO CUSTOMER SERVICE FROM CAPE FAIR NO FEEBACK A NON CARE COMPANY
Helpful (0)
|Replies (0)JS
Jean-Marie Schmidt
1 reviews | Active since Jan 2020
9 Oct 2025, 08:37
Fair Cape feels nothing for a customer
NO CUSTOMER SERVICE FROM CAPE FAIR NO FEEBACK A NON CARE COMPANY
0
Replies (0)JS
Jean-Marie Schmidt
1 reviews | Active since Jan 2020
24 Sept 2025, 17:12
Not worth buying at all
I am utterly disgusted to have paid over R200 to make a fridge tart and your so name pouring cream did not thicken and set my fridge tart at all. This was a surprise for my family on Heritage day as a pudding, imagine how does this look ?? YOU WILL REPLACE THE 2 CREAMS, THE 2 CARAMELS AND THE 2 PACKS OF BISCUITS AND ALSO THE 2 PEPPERMINT CHOCS.. You cannot advertise on YOUTUBE how fantastic your pouting cream is and wow wow wow and did not work. Maybe a bad batch. I will be waiting for your call.THANKS I want you to replace everything I paid on my slip to re do the fridge tart.
Helpful (0)
|Replies (0)JS
Jean-Marie Schmidt
1 reviews | Active since Jan 2020
24 Sept 2025, 17:12
Not worth buying at all
I am utterly disgusted to have paid over R200 to make a fridge tart and your so name pouring cream did not thicken and set my fridge tart at all. This was a surprise for my family on Heritage day as a pudding, imagine how does this look ?? YOU WILL REPLACE THE 2 CREAMS, THE 2 CARAMELS AND THE 2 PACKS OF BISCUITS AND ALSO THE 2 PEPPERMINT CHOCS.. You cannot advertise on YOUTUBE how fantastic your pouting cream is and wow wow wow and did not work. Maybe a bad batch. I will be waiting for your call.THANKS I want you to replace everything I paid on my slip to re do the fridge tart.
0
Replies (0)SC
Simone C
1 reviews | Active since Jan 2020
11 Mar 2025, 06:46
Disgusting
On 06/08/2024 I was involved in an accident with one of the Fair Cape Trucks. A claim was submitted, and I provided all the details of my damages, as well as an independent witness statement noting that the Fair Cape driver was at fault, and that he was verbally abusive and swore at me and my son!!! The insurance company have advised me that due to Fair Cape not admitting liability, they are unable to settle my claim. I have emailed Fair Cape several times, and am getting absolutely no response. I am at a complete loss as to what to do. Very disappointing for such a large company to completely disregard the responsibilities of their drivers.
Helpful (0)
|Replies (0)SC
Simone C
1 reviews | Active since Jan 2020
11 Mar 2025, 06:46
Disgusting
On 06/08/2024 I was involved in an accident with one of the Fair Cape Trucks. A claim was submitted, and I provided all the details of my damages, as well as an independent witness statement noting that the Fair Cape driver was at fault, and that he was verbally abusive and swore at me and my son!!! The insurance company have advised me that due to Fair Cape not admitting liability, they are unable to settle my claim. I have emailed Fair Cape several times, and am getting absolutely no response. I am at a complete loss as to what to do. Very disappointing for such a large company to completely disregard the responsibilities of their drivers.
0
Replies (0)MA
Medorose A
1 reviews | Active since Jan 2020
12 Jul 2024, 10:06
Pork mixed with Dairy products
As muslims we are very unhappy that your Malmesbury store house Pork which unhalaal with the dairy products.
Helpful (0)
|Replies (0)MA
Medorose A
1 reviews | Active since Jan 2020
12 Jul 2024, 10:06
Pork mixed with Dairy products
As muslims we are very unhappy that your Malmesbury store house Pork which unhalaal with the dairy products.
0
Replies (0)AS
Adrian S
1 reviews | Active since Jan 2020
6 Jun 2024, 13:35
Fair Cape excellent feedback service
I bought a 6 pack carton of longlife milk. From the get go the milk would leak at the caps when pouring into a cup etc...after the 3rd carton leaked and I had to dry the floor and counter top I complained to Fair Cape. I received a prompt response from Wendy asking for details which I fortunately could provide. Within days she reported back to me with dates and times and batch runs and that indeed there was a problem. To make up for my inconvenience she attached a voucher which I could use at any retailler for anything. With the price of milk as high as it is, I waited and shopped around for specials and again bought a 6pack cartons of Fair Cape milk...Thank you for taking responsibility and admitting there was a problem with that batch. And I certainly appreciated the unexpected voucher!
Helpful (0)
|Replies (0)AS
Adrian S
1 reviews | Active since Jan 2020
6 Jun 2024, 13:35
Fair Cape excellent feedback service
I bought a 6 pack carton of longlife milk. From the get go the milk would leak at the caps when pouring into a cup etc...after the 3rd carton leaked and I had to dry the floor and counter top I complained to Fair Cape. I received a prompt response from Wendy asking for details which I fortunately could provide. Within days she reported back to me with dates and times and batch runs and that indeed there was a problem. To make up for my inconvenience she attached a voucher which I could use at any retailler for anything. With the price of milk as high as it is, I waited and shopped around for specials and again bought a 6pack cartons of Fair Cape milk...Thank you for taking responsibility and admitting there was a problem with that batch. And I certainly appreciated the unexpected voucher!
0
Replies (0)NJ
Natheera J
1 reviews | Active since Jan 2020
22 May 2024, 06:19
Milk incident
I was so disgusted with the 6pck milk I bought at pick n pay promenade it's not the 1st time but the 2nd time it was full of maget worms and swollen
Helpful (0)
|Replies (0)NJ
Natheera J
1 reviews | Active since Jan 2020
22 May 2024, 06:19
Milk incident
I was so disgusted with the 6pck milk I bought at pick n pay promenade it's not the 1st time but the 2nd time it was full of maget worms and swollen
0
Replies (0)ES
Evenchia S
1 reviews | Active since Jan 2020
7 Feb 2024, 12:49
leaking tops on everfresh carton milk boxes
I am writing this email after alot of consideration, but have come to the realisation that if i dont complain this will make me loose even more money. I have bought a total of 8 six packs milk the past two months and each and every cap is leaking and the milk spoils within a day or two because the box is not properly sealed. A sixpack milk is alot of money and every single box i open is leaking at the cap and hot air (CT weather ranging anything from 20 - 45 degrees celcius every day) is most definately entering the carton hence the reason for the milk spoiling so quickly. This being an "everfresh milk" i can honestly say i've had nothing but issues these past two months. This is very frustrating and i am loosing alot of money. Could you please look into the matter as i am sure im not the only consumer experiencing this. I have sent an email but havent had any response to date.
Helpful (0)
|Replies (0)ES
Evenchia S
1 reviews | Active since Jan 2020
7 Feb 2024, 12:49
leaking tops on everfresh carton milk boxes
I am writing this email after alot of consideration, but have come to the realisation that if i dont complain this will make me loose even more money. I have bought a total of 8 six packs milk the past two months and each and every cap is leaking and the milk spoils within a day or two because the box is not properly sealed. A sixpack milk is alot of money and every single box i open is leaking at the cap and hot air (CT weather ranging anything from 20 - 45 degrees celcius every day) is most definately entering the carton hence the reason for the milk spoiling so quickly. This being an "everfresh milk" i can honestly say i've had nothing but issues these past two months. This is very frustrating and i am loosing alot of money. Could you please look into the matter as i am sure im not the only consumer experiencing this. I have sent an email but havent had any response to date.
0
Replies (0)nN
nelly N
1 reviews | Active since Jan 2020
23 Jan 2024, 17:59
Fair cape milk
I am very disappointed with fair cape ecofresh milk, for the second time the milk has gone bad before the best before date. I am not confident to buy their 2l bottle again, it's gone to waste and the bottle is still also full.
Helpful (0)
|Replies (0)nN
nelly N
1 reviews | Active since Jan 2020
23 Jan 2024, 17:59
Fair cape milk
I am very disappointed with fair cape ecofresh milk, for the second time the milk has gone bad before the best before date. I am not confident to buy their 2l bottle again, it's gone to waste and the bottle is still also full.
0
Replies (0)