Disgusting

On 06/08/2024 I was involved in an accident with one of the Fair Cape Trucks. A claim was submitted, and I provided all the details of my damages, as well as an independent witness statement noting that the Fair Cape driver was at fault, and that he was verbally abusive and swore at me and my son!!! The insurance company have advised me that due to Fair Cape not admitting liability, they are unable to settle my claim. I have emailed Fair Cape several times, and am getting absolutely no response. I am at a complete loss as to what to do. Very disappointing for such a large company to completely disregard the responsibilities of their drivers.