1 reviews | Active since Member
I bought a 6 pack carton of longlife milk. From the get go the milk would leak at the caps when pouring into a cup etc...after the 3rd carton leaked and I had to dry the floor and counter top I complained to Fair Cape. I received a prompt response from Wendy asking for details which I fortunately could provide. Within days she reported back to me with dates and times and batch runs and that indeed there was a problem. To make up for my inconvenience she attached a voucher which I could use at any retailler for anything. With the price of milk as high as it is, I waited and shopped around for specials and again bought a 6pack cartons of Fair Cape milk...Thank you for taking responsibility and admitting there was a problem with that batch. And I certainly appreciated the unexpected voucher!