FALSE ADVERTIZING - REFUND MY DEPOSIT

This is regarding a lease agreement signed for a 2 bedroom apartment with Faircape sales and leasing in 622 Liberty Grande, Maitland Cape town with Agent Samantha Whitehead. A payment was made of R6150 with Mellisa Kammies 21st August but when viewing the apartment for curtain measurements the apartment 622 was not the one i had viewed, the window to 622 in the main bedroom is shattered and the lock to the main door is worn. no paint work was done on the flat- i immediately requested a refund from the lease intended to start 1October (6 months)due to false advertising but nothing has been paid back yet, nor have any of my Emails been responded to by Mellissa.