No technical Support Fibre provider

Just DO Yourself a favour and DO no sign up with these guys. it is that simple. Where other service providers has 24hr technical support they do not even have a technician to come out on a Sunday so now we have not had wifi since yesterday (Saturday) and today is Sunday not even a response to support emails, no answer on their support line. but they are posting marketing messages on their socials for Mothers day.. and left so many clients high and dry in the complex we live in