Fairlawns spa

Reception lady was friendly. Welcomed me, showed me the refreshment corner and the changerooms and bathroom. Some of lockers in the changerooms weren't working, the staff was aware but no signage was put to indicate this. Went to the massage rooms. Massages were okay, nothing great. When we were done, noone attended to us to atleast show us where the other amenities were. Finally figured our way to the pool area. Found a couple who ordered a bottle of sparkling wine. Asked for the same and we were told by the male waiter that we can't order the bottle as they had a romantic package. He took his time to bring the drinks to us. On our way out we enquired about the romantic package and the lady at reception checked and noone had book a romantic package that day. Just poor service all round. The lady at the reception saved the day as she was sweet and very friendly.