TS
Tumi S
Active since Feb 2018
40
Reviews
0
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Reviews
40 reviews1 month ago
McDonald's Allendale
I bought a meal via drive through at McDonald's Allendale by Sasol garage. Their chips were not fresh. Tasted like they have been reheated several times. Not crunchy but very chewy. I was on my way to work therefore couldn't go back to complain. I tried to call the store on the numbers listed on the website to mo answer. Such terrible experience shouldn't be left unattended. We spend money and to get old stale food is very unfair.
0 replies
6 months ago
Sheet street online
I places an order on the 11th of Oct and it stipulated that it will arrive at the store for pick up with 5-10 working days. Day 12 and I haven't received notification to collect. I called on day 9 amd they told me the order is enroute to the store. I call today day 12 and the order is not delivered still with the courier. Poor customer care. No communication from store unless you call amd even after calling there's no solution but to wait for a miracle.
53 replies
7 months ago
Fairlawns spa
Reception lady was friendly. Welcomed me, showed me the refreshment corner and the changerooms and bathroom. Some of lockers in the changerooms weren't working, the staff was aware but no signage was put to indicate this. Went to the massage rooms. Massages were okay, nothing great. When we were done, noone attended to us to atleast show us where the other amenities were. Finally figured our way to the pool area. Found a couple who ordered a bottle of sparkling wine. Asked for the same and we were told by the male waiter that we can't order the bottle as they had a romantic package. He took his time to bring the drinks to us. On our way out we enquired about the romantic package and the lady at reception checked and noone had book a romantic package that day. Just poor service all round. The lady at the reception saved the day as she was sweet and very friendly.
0 replies
12 months ago
Absa activate
I took a car insurance with absa activate. Tried to cancel as usual found something better. I can't get through their lines. I called and held for over 30mins to get to the customer service. I've send numerous emails and only get the retention automated response with reference and promises that an agent will contact me. It's been over 3 weeks now and noone has contacted me
58 replies
12 months ago
Rented a car with Hertz
Rented a car with Hertz. Was helped by Miss Choma. She explained the whole rental terms and conditions and was very friendly. Received amazing service. Upon return ws helped by young gentleman. Very friendly. Handled my case effectively and efficiently. I'm a very happy client. Overall great customer care.
0 replies
13 months ago
Isiah Reddy was so friendly
Isiah Reddy was so friendly. Helped me so efficiently and made sure I end the call as a happy customer. He listened to my needs and made sure I was heard and that yielded best results. I am very happy.
53 replies
13 months ago
*********** staff
The McDonald's staff on Allendale road are so rude. Firstly they drag their feed to take an order. Then they still get the order wrong. As a customer I had to drive back to rectify an order and they didn't even apologize. I normally buy from there and the service is normally okay. Today was horrible
0 replies
13 months ago
**** furniture shop
This is a **** furniture shop. I believe the positive reviews are made by them as users are often new (created profile same month as review). They have to keep creating ghost profile to give them false positive reviews. I ordered my furniture piece. Waiting for estimated delivery date. Date came and passed. Called the office and got through and spoke to Lelo who promised to call me back the next day as system was slow. Never happened. Now my calls are being ignored. At this point this might have to be a legal matter because one can't pay so much to ho through this
0 replies
20 months ago
Great plug
Perfume room really amazed me. The ordering was very seamless and I was updated until delivery. The package was well wrapped and came in good conditions. The perfumes really smell good and look exactly like the originals.
0 replies
22 months ago
Makro online
I bought items from makro on the 15th of May. Tried to return them with a big hassle (never again). Finally returned the items and then now time for refund. The customer care agents firstly are so dismissive and rude. Spoke to a Miss Nyangeni who was utterly dismissive and very rude. Didn't want to listen to my grievances and help me. I had spoke to a Miss Wood a few days ago who gave me time frames for the refund but the time frames have lapsed and I haven't my refund. They keep extending the time frames but apparently refund has been processed over a week ago but hasn't reflected in my account. Poor customer care
53 replies
Review Distribution
5 Star
8 (20%)
4 Star
2 (5%)
3 Star
1 (2.5%)
2 Star
0 (0%)
1 Star
29 (72.5%)