I went to the hospital because I had an issue with my samples, so I needed new containers to submit new ones

I went to the hospital because I had an issue with my samples, so I needed new containers to submit new ones. I was told that I must go to the no appointment clinic. On arrival there, a nurse came out to the waiting area. She asked what am I there for. I explained that and what a big story I got from her, I'm too late, must come early in the morning......, she informed me that she will get the containers for me. Safe to say, she did not return. Out stepped my guardian angel, Sister Williams. What a breath of fresh air. No stories this professional lady informed me where to go, what to ask for, which I did. I returned to her with what she needed, and voila, I was given my containers and was on my way. A professional of note. Keep up the good work Sister Williams, I an in awe of you, because I/we as the public have gotten used to mediocre service by public sector employees. Awesome service from professional Sister Williams