Con artists who overcharged me by R3000 on parts!

The first two words that come to mind, 'con artists'. If you have money to spend then ignore this review. Fangio cheated me by asking an approximately 65% markup on parts for my CHICO Citi Golf!!!. Yes 65%!!. They're a RIPOFF, and we(mostly women I believe) fall for it, because they keep their labour costs reasonable!. To those customers praising Fangio, be very very careful!!. They are super friendly and give their regular updates via WhatsApp, with a friendly smile, and convincingly assuring you your car is in good hands. Also, boasting that their labour is cheap and saying we did this and that for free!?.

I have a 2003 Chico Golf, 1.4. I recently took it in because the battery was losing power and the starter motor is cranky. They told me the problem lies with my alternator and that there are two quotes. The first quote is for new parts, nl. * Starter motor - R2636 * Alternator - R4500 * Battery - R1600 * Labour - R1200

All of the above mentioned is excluding VAT. With VAT it amounted to R9936.00. The second quote they let me know I would receive the following day as the auto electrician will try to salvage or recondition the old parts. The following day, early, they let me know that the electrician cannot fix the old alternator as the parts have to come from Johannesburg. I hope this is true, as I was left no option, but to buy all the parts new, which they told me they bought from MIDAS. Needless to say I had to pay this amount as they had already stripped the parts. I was shocked at the final quote as it's a CHICO Golf and not a Mercedes Benz. All throughout the week it bothered me that I paid so much and this afternoon I decided to give Midas Herm**** a call, and pay them a visit in person. I couldn't believe my ears. Here is a breakdown of the costs at Midas.. * Starter motor - R1690 * Alternator - R2739 * Battery - R1315

This repair should have cost me R6944, but instead they marked up the parts to a sum of R3000+. That's daylight *******!!

Oh, and Jorge said, we put the battery in for free, really???. ****s!. My advice to clients is, always buy your own parts. They now refuse to refund me for the balance of the cost of the new parts(actual price). The final, arrogant message from Jorge was, as follows...

' the old parts are still here if you want us to put the old parts back and give you a refund.

Jorge'

My advice to customers is, to always buy your own parts or get a quote from Midas directly, to give you a rough idea of what you should pay. I wasn't so lucky, and they cheated me. In hindsight I now know they are con artists, and I will spread the word!. ******!. PS. I have attached photos to back up my argument.