***********, UNPROFESSIONAL RACKLESS STAFF

i took a loan in June and was supposed to pay back on the 23rd however the pay date was on a weekend therefore they were supposed to debit on the 21st but they didn't and i suspended the debit because i was expecting money the following Monday, now yesterday i received a letter of demand, no contact was made and then i emailed THABILE MASEKO AND KAYS ISSACS to query what they have done because i never disputed the debt nor dd i refuse to pay, we exchanged emails and i noted that they were not professional and lack customer service and they were not acknowledging their error but kept shifting blame, then kays BLACKLISTED ME, I AM ****ED OFF AND REGRET EVER DEALING WITH THE 2, IT IS BECAUSE OF EMPLOYEES LIKE THEM THAT COMPONIES LOSE BUSINESS AND END UP BANKRUPT BECAUSE THEY HAVE NOTHING TO LOSE EXCEPT THEIR JOB, I evn asked them why are they not sending another debt mandate but they wer rude and kept exchanging unprofessional emails, i want the CEO Emeka Iloelunachi TO ADDRESS THE ISSUE AND REMOVE MY NAME FROM itc because i never said i will not pay and they did not handle the issue well