***** AND LIES 48 hrs over no money in my acc

I have been approved for a loan Saturday 28th Feb and their app shows im paid but I never received any money from this company,iv sent multiple tickets but there is 0% assistance, I now have a debit order mandate that I have to pay but iv never received any money and i now have to report to the ombudsman ayy Fasta loans il never touch u again u dissapointed me in need..and left me with problems.Im so disgusted!!! 48 hours is way over its 4 days tomorrow 4 days