Wrong order not Once...but Twice.

Do not know what was going on at Fat Cake city all saints today. Placed my order before leaving to the shop next door. Not a big order, just a snack. Came back and after a few minutes realized that they have not even given my order to the kitchen yet, then all the ladies stood at the back arguing over missed orders out loud, allowing incoming customers to pile up. Eventually realized there is a que out the door waiting for them, finally got my orders, not at all what I ordered, waited another 10 minutes, got my order, had to remind them for a cooldrink, packed another order, finally got my cooldrink, got to the car with only a few minutes left to spare for lunch and guess what...Food is cold and not what I ordered at all.