Avoid Fedex if you can

I would give a zero rating if that were an option.

My package arrived in South Africa on the 15th, yet there was a significant delay because the necessary documentation was neither requested nor communicated to me timeously. I had to make multiple calls before finally receiving a quotation five days later.

After making payment, my package still has not been delivered. I have received inconsistent updates, including claims that the address was incorrect, despite the parcel never being dispatched for delivery.

Overall, this has been an extremely disappointing experience with FedEx Express South Africa. The level of service and customer support has been frustrating, and communication has been unclear and inconsistent. I sincerely regret using them for this shipment.