SV
Sean V
Active since Jul 2021
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Avoid Fedex if you can
I would give a zero rating if that were an option. My package arrived in South Africa on the 15th, yet there was a significant delay because the necessary documentation was neither requested nor communicated to me timeously. I had to make multiple calls before finally receiving a quotation five days later. After making payment, my package still has not been delivered. I have received inconsistent updates, including claims that the address was incorrect, despite the parcel never being dispatched for delivery. Overall, this has been an extremely disappointing experience with FedEx Express South Africa. The level of service and customer support has been frustrating, and communication has been unclear and inconsistent. I sincerely regret using them for this shipment.
53 replies
19 months ago
Avoid Engen Hadaf East
I am currently at Engen Hadaf East, I have never seen an unprofessional bunch of workers before. I just bought petrol and my car will not move, I quickly try to move it to a customer parking, would you believe no one came to assist me, I am a woman and they should help, a guy name Thabang was the worst insulted and said I must remove my car. If this is the way Engen operates, please avoid this garage
53 replies
22 months ago
Utter Incompetence
Absolutely appalling experience with this company! They were quick to sign me up, but that's where their competence ends. It took them a week to complete a simple debit check, and now the installation is another disaster. I was scheduled for installation on June 18th at 8am, but they failed to show up without any notification or explanation. I had to cancel my appointments to accommodate them, and still, they didn't bother to follow through. After complaining, I was rescheduled for June 21st at 8am, but again, no one showed up. It's clear that this company is incapable of fulfilling their basic obligations. They're only good at locking you into a 3-year contract. Avoid them at all costs if you need prompt installation! Looking for another more reliable company
53 replies
30 months ago
Hold on account and no one can explain who did it
I have never seen a useless bank and very unprofessional bank like this stupid bank called Standard bank. A hold was placed on my account, no one in this stupid bank can explain to me why the hold was done. And the reason, you guys better be ready because the bank I opened will see my full anger on Monday, what a stupid bank? After this be such I am closing this account.
131 replies
32 months ago
Delayed package
I am so tired of this company. Why do you guys always delay my package. Package has been with you guys now going to a week. All payment has been made. What is the damn issue??? Send my package now before you see drama at your HQ
708 replies
33 months ago
Great customer service, in resolving issues
I would like to apperciate Junaid for you help in resolving the issue I had. Thanks a lot
60 replies
33 months ago
DELAY IN DELIVERING MY PACKAGE!
I fail to understand why every time UPS is used for my shipment there is one problem or another. Whereas, when I use other couriers they are seamless and good. Now my package is with you guys and no one is saying when it will be delivered, i do not want to believe you guys are planning to temper with my packages. I need this resolved now. SEND ME MY PACKAGE!!!
180 replies
35 months ago
Innovation Group's Incompetence and Unreliable Car Service
I am writing this complaint with an overwhelming sense of anger, frustration, and disappointment in your company's abysmal handling of my car service plan. Your supposed commitment to excellence has proven to be nothing more than a facade, as the level of incompetence and negligence I have experienced is beyond comprehension. I enrolled in your car service plan with the belief that I would receive reliable and timely maintenance for my vehicle in exchange for the monthly premium I dutifully paid. However, the numerous issues I have encountered paint a vivid picture of a company that fails to live up to its promises and lacks even the most basic competence in managing customer accounts. First and foremost, let me address the blatant negligence displayed by your staff. I called at your facility, eager to have my vehicle taken care of. To my utter disbelief, your representatives had the audacity to claim that they had not received or could not allocate my payment. This excuse is not only unfathomable but also an outright insult to my dedication in meeting my financial obligations promptly. I have paid every single premium on time. The sheer lack of accountability and professionalism demonstrated by your employees is absolutely shocking. Furthermore, let's discuss the impact of your incompetence on my daily life. The failure to service my car as promised has caused significant inconvenience and disruption. I had planned my schedule accordingly, making arrangements for alternative transportation, and rearranging my commitments to accommodate the service appointment. Your company's failure not only wasted my precious time but also caused me additional expenses and unnecessary stress. It is outrageous that I should bear the consequences of your inability to handle basic payment processing. To add insult to injury, the lack of communication and accountability from your company exacerbates my frustration. It is virtually impossible to reach a responsible representative who can provide a satisfactory explanation or a resolution to the ongoing issues I have faced. This kind of negligence and disregard for customers' concerns is unforgivable and only serves to amplify the magnitude of my dissatisfaction. I demand an immediate resolution to this matter. I expect a formal apology for the distress caused, an acknowledgement of your company's shortcomings, and a comprehensive plan outlining the steps you will take to rectify this situation and prevent such occurrences in the future. Additionally, I insist on a thorough investigation into the mishandling of my account and appropriate disciplinary action taken against those responsible. Innovation Group, you have utterly failed as a service provider. Your inability to fulfill your promises, coupled with your negligence and lack of professionalism, have left me absolutely livid. I will not rest until I have shared my experience with others and taken every possible measure to ensure that no one else falls victim to your woeful service. Consider this complaint a warning that if my grievances are not addressed promptly and adequately, I will not hesitate to pursue legal action and expose your company's egregious practices publicly. I am prepared to take this matter as far as necessary to obtain the justice I deserve.
106 replies
39 months ago
UPS Stop delaying my package. Avoid them!
I have never see a company like this. I ordered something from Amazon unfortunately for me it was sent via UPS and was tracking as per normal in other countries but when it gets to UPS South Africa they start their rubbish. My package was changed to “The package is in a secure facility pending clearance or resolution.” and no date of delivery was stated. I waited to hear from them thinking they had the common sense to reach out. No they won’t! I called and they said it had to do with my Id number not provided - why not call or email to ask? Now it’s been 48hours after giving my ID number was given to them via a phone call, still NO movement. What is the meaning of all of this? Why does everything that has to do with UPS SA always a mission and stressful. When I ordered and was delivered by Aramex no delays what so ever. Get this fix before you find me in your office.
240 replies
44 months ago
Great service at Standard bank Montana
Great service. Was optimistic when i wanted to open an account with standard bank Montana, but they were so professional and I do like their customer service. Though I coulddn't set up my internet banking app due to low battery but they great people and truly you can see they love their clients. Thank you Sinenhlanhla of Montana branch. Keep the good job guys.
133 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)