Fedgroup
Claimed Business
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
78 hours 10 minutesAverage Time To Reply
-100 NPSRecommended: Unlikely
Replied to 73% of negative reviews
Typically takes less than 78 hours 10 min to reply
TrustIndex
0
Score
Ranking
#69
in Financial Services
Avg Reply
78 hours 10 minutes
NPS Score
-100
Recommended: Unlikely
Replied to 73% of negative reviews
Typically takes less than 78 hours 10 min to reply
Review Distribution
1|11 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
Andile N
1 reviews | Active since Jan 2020
2 Mar 2026, 14:26
Company that doesn't care
This company doesn't care. Always when i have to receive income on the 1st of the month its a problem you 1st have to contact them thats when they see that you are worthy of receiving the funds. Today i reached out to them that on February i never had a problem the funds reflected on the second since the 1st of Feb was on a Sunday, mind you January i laid a complain i recorn since i did that is why never had issues with February. March we back on square one. When i told them that transport for my son is due that's all they could send, what about the remaining income? If you as a parents depend on that to cater for your child's needs you have to do the run around with this company.. Surely if they can make means to send the money for transport within 30min of my complain whats stopping the rest? All they care about is their returns as the company not the person who invested. Yoh this company.
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Andile N
1 reviews | Active since Jan 2020
2 Mar 2026, 14:26
Company that doesn't care
This company doesn't care. Always when i have to receive income on the 1st of the month its a problem you 1st have to contact them thats when they see that you are worthy of receiving the funds. Today i reached out to them that on February i never had a problem the funds reflected on the second since the 1st of Feb was on a Sunday, mind you January i laid a complain i recorn since i did that is why never had issues with February. March we back on square one. When i told them that transport for my son is due that's all they could send, what about the remaining income? If you as a parents depend on that to cater for your child's needs you have to do the run around with this company.. Surely if they can make means to send the money for transport within 30min of my complain whats stopping the rest? All they care about is their returns as the company not the person who invested. Yoh this company.
0
Replies (0)T
Tyrell
1 reviews | Active since Jan 2020
24 Dec 2025, 09:23
Payout at fedgroup - its a ****
I invested with Fedgroup and have not received my dividends. After repeated follow-ups, I was told the business was transferred to a new landlord, but a full year has passed with no payment. I then asked for my money back and was refused. My experience has been very negative, and I would not recommend investing based on this.
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Tyrell
1 reviews | Active since Jan 2020
24 Dec 2025, 09:23
Payout at fedgroup - its a ****
I invested with Fedgroup and have not received my dividends. After repeated follow-ups, I was told the business was transferred to a new landlord, but a full year has passed with no payment. I then asked for my money back and was refused. My experience has been very negative, and I would not recommend investing based on this.
0
Replies (0)CV
Caroline V
1 reviews | Active since Jan 2020
11 Nov 2025, 15:15
Dismal
I have had, arguably, the worst experience of my life, trying to re-invest money for my nephew with Fedgroup. Not only was my initial investment pretty much taken from me by Devon-Kelli Karg and handed over to my nephews absent father for re-investment; I was also then made to feel uniformed by her when the wrong documents were sent to me to fill in. Then on questioning her regarding these, I was spoken to in the most dismissive condescending tone of voice . I have since, paid what was going to be a re-investment with Fedgroup , directly to my nephew. I refuse to deal with Devon( and thus Fedgroup) again.
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Caroline V
1 reviews | Active since Jan 2020
11 Nov 2025, 15:15
Dismal
I have had, arguably, the worst experience of my life, trying to re-invest money for my nephew with Fedgroup. Not only was my initial investment pretty much taken from me by Devon-Kelli Karg and handed over to my nephews absent father for re-investment; I was also then made to feel uniformed by her when the wrong documents were sent to me to fill in. Then on questioning her regarding these, I was spoken to in the most dismissive condescending tone of voice . I have since, paid what was going to be a re-investment with Fedgroup , directly to my nephew. I refuse to deal with Devon( and thus Fedgroup) again.
0
Replies (0)JH
Jakobus H
1 reviews | Active since Jan 2020
19 Sept 2025, 12:05
Frustrated client
So far I do not regret investing with Fedgroup, but at the moment I am frustrated, because they never answer their phones. It seems as if it goes into a loop, returning you to the first options every time although you have made a choice. When sending an email, you get an automatic response to say they've received your request and someone will get back to you soon or within two business days. I've even requested via my app and still no response. What is the use you invest in a company and there is no communication when you request it.
Helpful (0)
|Replies (0)JH
Jakobus H
1 reviews | Active since Jan 2020
19 Sept 2025, 12:05
Frustrated client
So far I do not regret investing with Fedgroup, but at the moment I am frustrated, because they never answer their phones. It seems as if it goes into a loop, returning you to the first options every time although you have made a choice. When sending an email, you get an automatic response to say they've received your request and someone will get back to you soon or within two business days. I've even requested via my app and still no response. What is the use you invest in a company and there is no communication when you request it.
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