FC
Feedem Catering
Unclaimed Business
FC
Feedem Catering
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Feedem Catering
Feedem Catering has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Feedem Catering across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJD
Justin D
1 reviews | Active since Jan 2020
7 Oct 2025, 07:58
Review of Feedem Group (Pty) Ltd – Isa Carstens Hostel Private Residence, Lynnwood, Pretoria
As the contracted catering service provider to the Isa Carstens Hostel Private Residence at 408 Lynnwood Rd, Lynnwood, Pretoria, Feedem Group (Pty) Ltd is entrusted with the responsibility of delivering consistent, respectful, and nourishing food services to students—most of whom are young women living away from home for the first time. Unfortunately, the current situation on-site is alarmingly far from that standard. The canteen, which is supposed to serve as the primary food source for these students, is frequently empty, as documented in photos that have been circulated and shared. Despite this being raised as a recurring issue over several months, little to no sustainable change has been seen. Students are required to pre-load non-refundable funds onto their student cards for exclusive use at this canteen—yet they are often met with limited or no food options, undermining both the intent and fairness of the system. More troubling is the behavior of the on-site Feedem manager or supervisor. Numerous reports from students and staff indicate a persistent pattern of verbal abuse. Staff are routinely berated and screamed at in full view of students, and even students who attempt to raise legitimate concerns are not spared from this unprofessional conduct. The environment created by this individual is one of fear and ************, where both students and staff feel unable to speak out due to fear of retaliation. This toxic culture is not only harmful to the individuals involved—it is also in direct contradiction to Feedem’s own corporate promise: “Seamless catering solutions that fuel workplace productivity, allowing your team to thrive and focus on what matters most.” How can students thrive in an environment where they are afraid to voice concerns about basic needs like food? How is this “seamless” when the canteen often offers nothing? How does berating staff and students align with fostering a professional and supportive workplace? Feedem, your team has an obligation to uphold your corporate values—not just in boardrooms and sales materials, but on the ground, where your services directly impact vulnerable young people daily. This is not simply a catering issue; it’s a duty of care issue. We strongly urge Feedem’s senior leadership to investigate this matter with urgency and transparency, and to take concrete action in the form of: A formal inquiry into the behavior and practices of the current site manager. Meaningful engagement with students and staff in a safe, anonymous forum where they can speak freely. Immediate improvements to food availability and consistency. A review of the prepaid student card system, including how it limits students’ choices and protections. Feedem, your reputation is only as strong as your service delivery at the most granular level. These students—and your staff—deserve far better than what they are currently experiencing. @FeedemGroup, we await your public response. I am in possession of WhatsApp messages gaslighting students by the canteen manager/supervisor. I will take them public should this not be resolved by the 10/10/2025
Helpful (0)
|Replies (0)JD
Justin D
1 reviews | Active since Jan 2020
7 Oct 2025, 07:58
Review of Feedem Group (Pty) Ltd – Isa Carstens Hostel Private Residence, Lynnwood, Pretoria
As the contracted catering service provider to the Isa Carstens Hostel Private Residence at 408 Lynnwood Rd, Lynnwood, Pretoria, Feedem Group (Pty) Ltd is entrusted with the responsibility of delivering consistent, respectful, and nourishing food services to students—most of whom are young women living away from home for the first time. Unfortunately, the current situation on-site is alarmingly far from that standard. The canteen, which is supposed to serve as the primary food source for these students, is frequently empty, as documented in photos that have been circulated and shared. Despite this being raised as a recurring issue over several months, little to no sustainable change has been seen. Students are required to pre-load non-refundable funds onto their student cards for exclusive use at this canteen—yet they are often met with limited or no food options, undermining both the intent and fairness of the system. More troubling is the behavior of the on-site Feedem manager or supervisor. Numerous reports from students and staff indicate a persistent pattern of verbal abuse. Staff are routinely berated and screamed at in full view of students, and even students who attempt to raise legitimate concerns are not spared from this unprofessional conduct. The environment created by this individual is one of fear and ************, where both students and staff feel unable to speak out due to fear of retaliation. This toxic culture is not only harmful to the individuals involved—it is also in direct contradiction to Feedem’s own corporate promise: “Seamless catering solutions that fuel workplace productivity, allowing your team to thrive and focus on what matters most.” How can students thrive in an environment where they are afraid to voice concerns about basic needs like food? How is this “seamless” when the canteen often offers nothing? How does berating staff and students align with fostering a professional and supportive workplace? Feedem, your team has an obligation to uphold your corporate values—not just in boardrooms and sales materials, but on the ground, where your services directly impact vulnerable young people daily. This is not simply a catering issue; it’s a duty of care issue. We strongly urge Feedem’s senior leadership to investigate this matter with urgency and transparency, and to take concrete action in the form of: A formal inquiry into the behavior and practices of the current site manager. Meaningful engagement with students and staff in a safe, anonymous forum where they can speak freely. Immediate improvements to food availability and consistency. A review of the prepaid student card system, including how it limits students’ choices and protections. Feedem, your reputation is only as strong as your service delivery at the most granular level. These students—and your staff—deserve far better than what they are currently experiencing. @FeedemGroup, we await your public response. I am in possession of WhatsApp messages gaslighting students by the canteen manager/supervisor. I will take them public should this not be resolved by the 10/10/2025
0
Replies (0)BS
Bodine S
1 reviews | Active since Jan 2020
2 May 2025, 15:46
Bad service
This was the first and last time I will ever use Feedem Catering…. Let’s start off with the beginning…. I sent an email to feedem on a Monday to Chaneen Coetzee who is supposed to be the Catering Manager… still waiting for a reply back as of today.So I had to go by myself to Village walk old age home to get assistance on how to oder food and where to make payment. There is no source of communication what so ever ,everything is a mess,no one knows who has placed orders or who has paid.And of course everyone is playing the blame game… This was very disappointing.The saddest thing off all is that these people are supposed to deliver a good,health,safe and rely able service to old age people…if this is the service I am getting I am ashamed to wonder what the old people have to go through.
Helpful (0)
|Replies (0)BS
Bodine S
1 reviews | Active since Jan 2020
2 May 2025, 15:46
Bad service
This was the first and last time I will ever use Feedem Catering…. Let’s start off with the beginning…. I sent an email to feedem on a Monday to Chaneen Coetzee who is supposed to be the Catering Manager… still waiting for a reply back as of today.So I had to go by myself to Village walk old age home to get assistance on how to oder food and where to make payment. There is no source of communication what so ever ,everything is a mess,no one knows who has placed orders or who has paid.And of course everyone is playing the blame game… This was very disappointing.The saddest thing off all is that these people are supposed to deliver a good,health,safe and rely able service to old age people…if this is the service I am getting I am ashamed to wonder what the old people have to go through.
0
Replies (0)LN
Louis N
1 reviews | Active since Jan 2020
10 Mar 2025, 13:28
Poor service - Pathetic personel
My mother stays in Bougainvilla Aftree Oord in Montana, PTA. Feedem is doing the catering and providing lunch every day to my mom. I went to visit my mother on Sunday, 9 March and to my surprise discovered that she did not receive lunch the whole of last week. Even though i have paid for the lunch in advance, my mother did not receive any food. I checked on the lady that delivers the food from the kitchen and discovered that my mother's name and unit number was not on the list to get food the whole week. This is not the first time this has happened. So, i have paid for food that my mother did not get. Feedem stole my money then. I contacted Susan from Feedem and could not get hold of her. She even blocked my number now. I need answers and someone needs to be held accountable. I've had it with Feedem and are really upset. I demand that Susan and her team be held accountable.
Helpful (0)
|Replies (0)LN
Louis N
1 reviews | Active since Jan 2020
10 Mar 2025, 13:28
Poor service - Pathetic personel
My mother stays in Bougainvilla Aftree Oord in Montana, PTA. Feedem is doing the catering and providing lunch every day to my mom. I went to visit my mother on Sunday, 9 March and to my surprise discovered that she did not receive lunch the whole of last week. Even though i have paid for the lunch in advance, my mother did not receive any food. I checked on the lady that delivers the food from the kitchen and discovered that my mother's name and unit number was not on the list to get food the whole week. This is not the first time this has happened. So, i have paid for food that my mother did not get. Feedem stole my money then. I contacted Susan from Feedem and could not get hold of her. She even blocked my number now. I need answers and someone needs to be held accountable. I've had it with Feedem and are really upset. I demand that Susan and her team be held accountable.
0
Replies (0)ZT
Zelda T
1 reviews | Active since Jan 2020
25 Jan 2024, 09:39
Feedem catering in retirement homes
Feedem at Arbour village is disgusting how are old people supposed 2 eat this terrible food. It's time this company asks old people if meals are good. Change management change staff but they need a major shake up.
Helpful (0)
|Replies (0)ZT
Zelda T
1 reviews | Active since Jan 2020
25 Jan 2024, 09:39
Feedem catering in retirement homes
Feedem at Arbour village is disgusting how are old people supposed 2 eat this terrible food. It's time this company asks old people if meals are good. Change management change staff but they need a major shake up.
0
Replies (0)NM
Nomfundo M
1 reviews | Active since Jan 2020
17 Jan 2023, 19:58
Poor service
I am so not happy with the way they treated me today. I order yesterday around 14h40 it happened my lunch time was over while was waiting for my order. Came back at 17h15 they were already close. When i go today to ask about my yesterday order was told that i wont get it was supposed to fetch it yesterday I ask for my money ke the cashier said that wont be possible the manager said i wont get anything. Im so disappointed shame with the service of fedeem canteen in Cornubia Momentum Building
Helpful (0)
|Replies (0)NM
Nomfundo M
1 reviews | Active since Jan 2020
17 Jan 2023, 19:58
Poor service
I am so not happy with the way they treated me today. I order yesterday around 14h40 it happened my lunch time was over while was waiting for my order. Came back at 17h15 they were already close. When i go today to ask about my yesterday order was told that i wont get it was supposed to fetch it yesterday I ask for my money ke the cashier said that wont be possible the manager said i wont get anything. Im so disappointed shame with the service of fedeem canteen in Cornubia Momentum Building
0
Replies (0)ID
FZ
Fana Z
1 reviews | Active since Jan 2020
18 Jan 2022, 14:04
Retrenchment
This company laid people off since the beginning of the Covid lockdown, in September 2020 they issued letters to employees saying that they will retrench them if they can't find them work by latest 30 October 2020 , it's 3 months later and they are now saying the retrenchment is declined , how is this possible if the same hr manger Charles Masindi sent an email to employees advising them about severance payments and approval of payment dates but all of a sudden they are not retrenching anymore , going against his own words which we have as proof in black and white. I strongly believe that their intention is to cheat people out their severance payments and provident fund, it's disappointing how feedem catering is mistreating people , vulnerable people only because they know that these people can't afford lawyers to take them on , pathetic management.
Helpful (0)
|Replies (0)FZ
Fana Z
1 reviews | Active since Jan 2020
18 Jan 2022, 14:04
Retrenchment
This company laid people off since the beginning of the Covid lockdown, in September 2020 they issued letters to employees saying that they will retrench them if they can't find them work by latest 30 October 2020 , it's 3 months later and they are now saying the retrenchment is declined , how is this possible if the same hr manger Charles Masindi sent an email to employees advising them about severance payments and approval of payment dates but all of a sudden they are not retrenching anymore , going against his own words which we have as proof in black and white. I strongly believe that their intention is to cheat people out their severance payments and provident fund, it's disappointing how feedem catering is mistreating people , vulnerable people only because they know that these people can't afford lawyers to take them on , pathetic management.
0
Replies (0)