BAD BAD FERRE STOVES

i bought a ferre gas stove on 16/11/23 and had issues with the stove from the start.

reported in Dec 23 that when the oven light is on not one of the auto igniters work, a technician came out and could not solve the issue Ferre decided to exchange the the unit ( 18/01/2024) when i opened the box i found the unit is scratched as when the unit was packed the did not secure the burners and they were falling around damaging the stove top i emailed them and send them the pictures i then stated that its okay i am not worried about that so much as long as the stove is working. on 21/01/2024 i reported that the oven light works for 10 min and then it goes off . an technician came out over a weekend in Feb and replaced the light switch.

28/04/2024 i notified them that when both burners in the oven is on while using the stove on of the oven burners goes dead and you can not ignite it again have to wait 30mins before it will ignites.

the technician made appointments with me and just never shows up or change his arrangement's one Sunday afternoon he tried calling me to come and look at the stove on that date i was not available.

i am still waiting for them to come and look at the stove i asked for an refund but was told i need to contact Makro and they are waiting for an report from ferre.

i would not advice anybody to buy a stove from them i am battling for 8 months now.

and the email i ussed to lodge my complaints to is all of a sudden not working