

Ferreira Furniture's
Based on recent customer reviews, Ferreira Furniture's earns strong praise for quality headboards and beds, fast delivery, and excellent communication throughout the ordering process. Many customers highlight the convenient cash-on-delivery option, which builds trust for first-time online buyers. Staff, particularly CJ, are frequently recognized for being professional and friendly. However, a notable minority of customers report serious issues including wrong items delivered, extreme delivery delays spanning weeks or months, and significant difficulty obtaining refunds, pointing to inconsistencies in service reliability.
Replied to 13% of negative reviews
Reply time on negative reviews: 158 hours 58 min
TrustIndex
0
Ranking
#5
in Home Services
Avg Reply
198h 36m
NPS Score
-38
Recommended: Unlikely
Replied to 13% of negative reviews
Reply time on negative reviews: 158 hours 58 min
Jun '25 - May '26
Based on recent customer reviews, Ferreira Furniture's earns strong praise for quality headboards and beds, fast delivery, and excellent communication throughout the ordering process. Many customers highlight the convenient cash-on-delivery option, which builds trust for first-time online buyers. Staff, particularly CJ, are frequently recognized for being professional and friendly. However, a notable minority of customers report serious issues including wrong items delivered, extreme delivery delays spanning weeks or months, and significant difficulty obtaining refunds, pointing to inconsistencies in service reliability.
Ferreira Furniture's has a TrustIndex of 0 out of 10 on Hellopeter, based on 58 reviews in the last 12 months. They reply to 13% of negative reviews, typically within 158 hours 58 min. Hellopeter has tracked Ferreira Furniture's across 298 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They have good customer service, very professional they keep you updated with your order and their furniture is good quality. I'm a happy client!!
1 reviews | Active since Jan 2020
They have good customer service, very professional they keep you updated with your order and their furniture is good quality. I'm a happy client!!
1 reviews | Active since Jan 2020
I bought a new queen bed in September 2025, in November it started making squeaky sounds, I have been sending emails since November, it’s now the 4th Feb and not even one response from them, not even an acknowledgement of my email/s
1 reviews | Active since Jan 2020
I bought a new queen bed in September 2025, in November it started making squeaky sounds, I have been sending emails since November, it’s now the 4th Feb and not even one response from them, not even an acknowledgement of my email/s
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.