Shockingly bad service from 3rd world clowns and con artists -

Shockingly bad service from 3rd world clowns and con artists - non arrival of bus at 3:20pm with promises of slight delays until 7:20pm which was the later scheduled trip. So the booked earlier service was cancelled and passengers bumped to the later over full bus and no refunds offered. Later bus sub standard inner city makeshift bus with uncomfortable non reclining seats on a 17 hour trip and no toilet on board as advertised. Extra money ******ed for luggage as well. Incredibly ********* arrogant staff.