No support under Warranty.

I have been trying to arrange a service call since mid December 2022. My frameless glass installation in Mount Edgecombe needs a repair under warranty. I have sent emails, spoke to both Johan's who promised to attend to the problem, I even left a message for Rudolph at the Head Office in Cape Town (twice) and still no action. This must be the worst after sales service I have ever encountered. Rumor has it that this business has closed but the receptionist in Cape Town insists that that is not the case. For all the support I'm receiving they might as well be closed.