1 reviews | Active since Member
Worst customer service experience ever. I purchased a vehicle in March 2023 assisted by Juan Coetzer, we did the deal online and he failed to disclose paint defects, modified exhaust etc. Upon discovery I took the car back for them to repair, they took the car back for almost a month and when they returned it the defects were still there. Now Alvin Reddy who is the used car manager, instead of offering a solution, arrogantly referred me to the Ombudsman. To date they refuse to do so alleging that I should have inspected the vehicle first before signing. Now the vehicle has developed problems with airbag and injectors, they expect me to use my extended warranty to repair it. Whats worse is that i only discovered after i got a puncture that there was no wheel spanner and that the spare wheel did not fit the car, had to incur towing costs just because of a puncture. buyer beware.