Unrealible fiber

Guys consider not being valued, three days fibertime not working, and we recharged, we expecting to continue where their technical issues started, but hell no they say no refund meaning that donated now I have to go and buy another voucher, so everytime with their technical issues we loose, which I believe they won't stop anytime soon. It's better to vuma cause they do understand different between their issues versus us. If it's my issues it's fine but this time it was them. Still they can't compensate extra hours for money lost