CELL C FIBRE ZERO SERVICE ,PATHETIC ATTITUDE AND NOT CLEINT CENTRIC

Since Monday 2pm no connectivity and today is Wednesday with no resolve from the team at Cell C Fibre.Numerous phone calls me chasing Cell C Fibre team, with zero proactive communication or intentions to lead with a client centric attitude.I have been abandoned by a business that professes to be customer focused.Frontline junior team members in a call centre are left disempowered due to not having solutions at their disposal but mere administrative protocol to follow.Team leaders are pushed to the front of the line to deal with us because management & leadership start at 10am or are JUST NOT AVAILABLE AND ACCESSIBLE.Typical corporate mentality with outdated leadership mindsets - Cell C will take our money and ensure at every opportunity to make it near impossible to resolve our issues/concerns.This is the mantra that CELL C has at the forefront of their values and Vision.I find myself abandoned, with no fibre connectivity on this Wednesday afternoon.it was just 2 weeks ago that I experienced the same issue at 1 of the 2 locations atet I have Cell C as my Fibre Service provider and 2 weeks later find myself with the same issue at the 2nd Location.My only resolve is to terminate my relationship with Cell C.I am empowered with choice and will exercise this. I have ZERO confidence in Cell C as a business as the leaders lack a value system and ethos that is focused on delivering to me as a client.