Cell C home fibre Worse Support service ever!!!!!!!!!

Worse support service ever!....... I just need to cancel my service with cell c fibre for 3 weeks..... Zodwa Sloane team leader told me last week it would take 48hrs to be cancel, it's been over day 7 days..... I can't believe no body can assist...... I am done spending money on airtime to call Cell C or Data to keep sending them emails with no response or reply WOW..... Disappointed in myself trying to do business with such a company....