Pathetic service provider

They are forever off line. You are in a meeting as you are working from home and all of a sudden no connection. It happens on a daily basis. Even on Old Years Eve and on 1 January 2026, connection issues. We stay in a complex where we are only allowed to make us of them. I have to work back the time I were not able to work like in the evening. Inconsiderate and inconvenient of them as due to their pathetic service, I must work in my personal time.