FS
Fibre Sky Link
Unclaimed Business
FS
Fibre Sky Link
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Fibre Sky Link
Fibre Sky Link has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Fibre Sky Link across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGM
JP
Johan P
1 reviews | Active since Jan 2020
20 Nov 2025, 17:48
Fibre Sky ridiculous prices.
I can't believe here in Robertson they take customers for a ride; my friend pays for wireless over R700 for 5 megs per second, Its daylight *******. I told my friend to look at Herotell packages, much better and more reliable. They take uneducated people for a ride.
Helpful (0)
|Replies (0)JP
Johan P
1 reviews | Active since Jan 2020
20 Nov 2025, 17:48
Fibre Sky ridiculous prices.
I can't believe here in Robertson they take customers for a ride; my friend pays for wireless over R700 for 5 megs per second, Its daylight *******. I told my friend to look at Herotell packages, much better and more reliable. They take uneducated people for a ride.
0
Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
3 Nov 2025, 09:28
Bunch of ******
I am beyond disappointed with their service, I’ve been experiencing the same issue since the month of August. I’ve made sure I make payments on time and sent out POPs to their accounts department but my service is always disconnected. I am not sired they are running a **** of the extra R100 reconnection fees we are being charged to reconnect the service, on the 3rd of October I paid the extra R100 for the service to be reconnected and I was told there was no outstanding balance, surprisingly immediately after receiving an email from Sindiswa Mkalali confirming that my balance is now R0.00 I got an sms about an outstanding R100 - for what I don’t know. Come November 1st I paid R475 sent out the POP immediately but the payment was still not allocated and the service was disconnected.
Helpful (0)
|Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
3 Nov 2025, 09:28
Bunch of ******
I am beyond disappointed with their service, I’ve been experiencing the same issue since the month of August. I’ve made sure I make payments on time and sent out POPs to their accounts department but my service is always disconnected. I am not sired they are running a **** of the extra R100 reconnection fees we are being charged to reconnect the service, on the 3rd of October I paid the extra R100 for the service to be reconnected and I was told there was no outstanding balance, surprisingly immediately after receiving an email from Sindiswa Mkalali confirming that my balance is now R0.00 I got an sms about an outstanding R100 - for what I don’t know. Come November 1st I paid R475 sent out the POP immediately but the payment was still not allocated and the service was disconnected.
0
Replies (0)BN
Bongi N
1 reviews | Active since Jan 2020
16 May 2025, 13:28
BAD SERVICE
This is the worst service i have ever received. the service is ridiculous no communication whatsoever when they decide to disconnect us they do it without notifying us of any issues. we haven't had internet fir almost 6 days , however we will be expected to pay full price month end.
Helpful (0)
|Replies (0)BN
Bongi N
1 reviews | Active since Jan 2020
16 May 2025, 13:28
BAD SERVICE
This is the worst service i have ever received. the service is ridiculous no communication whatsoever when they decide to disconnect us they do it without notifying us of any issues. we haven't had internet fir almost 6 days , however we will be expected to pay full price month end.
0
Replies (0)TM
Thembinkosi M
1 reviews | Active since Jan 2020
21 Mar 2025, 06:34
Fibre Sky Link is extremely pathetic
The service has been extremely poor, with frequent connectivity issues, especially on weekends. They rarely answer their phones. Due to this ongoing frustration, I have decided to give them a 30-day notice to terminate my subscription. Even now, I am using my own data because my Fibre Sky link is down. As I write this review, I am trying to contact their technical support, but they are not answering. This level of service is unacceptable. I am done!!
Helpful (0)
|Replies (0)TM
Thembinkosi M
1 reviews | Active since Jan 2020
21 Mar 2025, 06:34
Fibre Sky Link is extremely pathetic
The service has been extremely poor, with frequent connectivity issues, especially on weekends. They rarely answer their phones. Due to this ongoing frustration, I have decided to give them a 30-day notice to terminate my subscription. Even now, I am using my own data because my Fibre Sky link is down. As I write this review, I am trying to contact their technical support, but they are not answering. This level of service is unacceptable. I am done!!
0
Replies (0)CS
TM
Taki M
1 reviews | Active since Jan 2020
5 Feb 2025, 18:23
Fibre sky link bad communication
We reside in Alveda, we have been online for 4days consecutively. No message, no email, no communication. For my husband who works from home this is not idle at all. We called on Monday to find out what’s the issue and they just read the coms sent that we didn’t receive. Number was verified yet still nothing received. But accounts statements and smses are delivered without fail.Will get credited for these days list in connection? Will we ever receive communication directly? What is the SLA on when this will be fixed?
Helpful (0)
|Replies (0)TM
Taki M
1 reviews | Active since Jan 2020
5 Feb 2025, 18:23
Fibre sky link bad communication
We reside in Alveda, we have been online for 4days consecutively. No message, no email, no communication. For my husband who works from home this is not idle at all. We called on Monday to find out what’s the issue and they just read the coms sent that we didn’t receive. Number was verified yet still nothing received. But accounts statements and smses are delivered without fail.Will get credited for these days list in connection? Will we ever receive communication directly? What is the SLA on when this will be fixed?
0
Replies (0)MN