PM
Palesa M
Active since Sep 2017
28
Reviews
0
Industries
Reviews
28 reviews5 months ago
Bunch of ******
I am beyond disappointed with their service, I’ve been experiencing the same issue since the month of August. I’ve made sure I make payments on time and sent out POPs to their accounts department but my service is always disconnected. I am not sired they are running a **** of the extra R100 reconnection fees we are being charged to reconnect the service, on the 3rd of October I paid the extra R100 for the service to be reconnected and I was told there was no outstanding balance, surprisingly immediately after receiving an email from Sindiswa Mkalali confirming that my balance is now R0.00 I got an sms about an outstanding R100 - for what I don’t know. Come November 1st I paid R475 sent out the POP immediately but the payment was still not allocated and the service was disconnected.
0 replies
6 months ago
Service below the belt
They deserve a rating of ZERO! I ordered a dress on the Superbalist app on the 23rd of October 2025, and the dress was expected to be delivered on the 27th of October 2025 - come the 25th I didn’t receive any form of communication to say the package is out for delivery or anything of that sort. I then decide to track the order via the app and realized that the order was cancelled but that wasn’t communicated with me, I proceeded to send an email to their client concierge team. Got a response on the 28th from a lady named Ayafika who requested a few details from me (transactional details) I responded back immediately but I wasn’t given any feedback. I then called in on the 29th to ask for feedback, I was toldAyafika will get back to me, late in the day I received an email to say my order was flagged for suspected ***** but the consultant couldn’t exactly what the flag was about instead she requested that I send her proof of payment in Pdf, I told her that I can only send her my transaction history as this was an online purchase and not a bank transfer. I have an even attend today the 30th I have to wear that dress that I ordered way ahead of time.
0 replies
10 months ago
I need my parcel as in yesterday
I ordered a watch from Daniel Wellington on the 10th of June 2025 I was then advised that it would be delivered on the 17th of June 2025, on the 16th of June 2025 I received an email from UPS notifying me that my parcel would arrive the next day. To my surprise I still haven’t received my parcel til this day, I decided to send an email today (19th of June 2025) to follow up on my delivery and a customer service representative by the name of Cebisile Mbatha rep**** saying “Kindly note your shipment is out for delivery with our sub-contractor and drivers remain on route from 08h00-17h00.” But it is 19:42 now I haven’t received any form of communication regarding any delays or anything of that sort. What game are they honestly trying to play???
53 replies
11 months ago
Zero Customer Service Experience
The 1 rating is even a lot, I placed an order online on the 25th of April 2025. The order was supposed to be delivered on the 5th of May 2025, I received an sms in the morning as well as in the afternoon to say the driver is on the way to deliver my parcel. The driver did not arrive and I wasn’t even notified that the order is delayed or whatever, only for me to be called today the 6th of May 2025 to be told that some of the items I ordered are out of stock. On the time where I am expecting to receive my order, what do you call that?
0 replies
12 months ago
*********** company
If there was an option for 0 rating I’d definitely use it, I have an order that was supposed to be delivered on the 27th of April 2025 everytime I call in to follow up I am being told that if would be delivered it is on the bay waiting for a driver. Today is the 5th of May 2025 I still haven’t received my order, what is more annoying is that Aramex doesn’t even take the initiative to call to update on any unforeseen delays or issues I have to use my airtime to call and follow up. I want my delivery charge refund I will pick up the parcel myself
0 replies
12 months ago
****
I placed an order on the 26th of April 2025, and my order was meant to be delivered on the 29th of April 2025. I then rescheduled my order to the 30th of April 2025, the next thing I know it the order now shows as Delivered at 15:29. I immediately reported it, I’m still yet to receive a response from takealot on where my order number 178293789 is
0 replies
14 months ago
Reap Offs
I ordered food on UberEats amounting to R144,07 when I received the order the bread was too soggy and not edible not sure if restaurant poured lots of sauces/vinegar or what. The extra avocado I asked for was even black. The extra tomatoes, bacon, lettuce, cucumber and beef pattie which I fully paid for were not added. When I complained on the UberEats app the response I got was that they’ll refund R5,54, out of the R144.07 I paid for the food I didn’t get to eat and enjoy.
0 replies
15 months ago
Incompetence at its best
I lost my job in October 2024, my previous employer submitted my information to Discovery for exit then I was contacted via WhatsApp on the 24th of December 2024. Answered a few questions in regards to what I’d like to do with my provident fund since I’ve lost my job, I was then advised that they’ll contact me in 10 days to confirm if my banking details and tax were verified successfully. I didn’t receive any communication whatsoever within the above stated timeframe, I called in to do a friendly follow up on the 13th of January 2025 spoke to some lady (cannot recall her name) who made me hold the line for long while she “follows up with the administrator” my airtime depleted while holding. I redialled spoke to Siya who escalated my matter and said he’d give me feedback before COB he requested the administrator to send me an email confirming what will go into my compulsory retirement component, I am still yet to receive that email. I called in again on the 17th of January 2025 and I was told Siya will call me back before COB, I am still waiting even now
53 replies
15 months ago
Warning: Do not go there
I went to Dermalogica Clearwater on the 5th of January 2025 for treatment that costed me R4098. Instead of being better, I am worsening. My face is burning and darkening, the rash bleeds and it is very itchy. The rash isn’t just on my face even on my neck too. I even had to go consult a GP who then urgently referred me to a Dermatologist. Which is yet another cost, I don’t want anything to do with Dermalogica the products ruined my skin even more.
0 replies
35 months ago
This is getting tedious
This is a follow up complaint for reference 5232124NF. A FNB complaints consultant called me on the 17th of May 2023 at 15:33, the lady said as per Capitec the proof of funds I submitted are not legit when I asked her how Capitec concluded that she said she isn’t sure but the investigator will communicate that with me by COB. Til date the investigator hasn’t made contact with me, even after I sent an email asking the investigator to clarify the feedback they received from Capitec. I’m basically losing R27760.00, I did everything that was required or requested by my client so why am I being crucified for their actions? I am not just losing the above mentioned funds, on top of that I’m unable to do business because my account is temporarily placed on hold. As per the complaints consultant my account was reported by the same client, which confuses me even more because as per the investigator my client received funds that are alleged proceeds of *****. I need this to be resolved urgently, I have workers that rely on my business to put food on their family’s table. This is affecting us tremendously, I’ve been dealing with this since the 24th of April 2023 so you can just imagine. Almost a FULL month of basically no business whereas I was promised the issue will be resolved in 7-10days I also have a service agreement for that job I rendered for the client.
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
28 (100%)