Bunch of ******

I am beyond disappointed with their service, I’ve been experiencing the same issue since the month of August. I’ve made sure I make payments on time and sent out POPs to their accounts department but my service is always disconnected. I am not sired they are running a **** of the extra R100 reconnection fees we are being charged to reconnect the service, on the 3rd of October I paid the extra R100 for the service to be reconnected and I was told there was no outstanding balance, surprisingly immediately after receiving an email from Sindiswa Mkalali confirming that my balance is now R0.00 I got an sms about an outstanding R100 - for what I don’t know. Come November 1st I paid R475 sent out the POP immediately but the payment was still not allocated and the service was disconnected.