Horrific service, waste of valuable time and long illogical explanation

<p>I went to buy the Brown Morazi lounge suite at Woodmead, after I had communicated with the store manager over the phone on Monday, informing him that I will come and pay for the suite on Monday. Even today before I went to the store I called the shop just to remind them that I was coming and I was told I can come. When I got to the store I was told to wait, they need to call the head office first. Few minutes later I was told the head office will call back after 5 minutes I think 30 minutes later I received the second feedback. “I need to pay so that the lounge suite can be loaded onto the truck that is leaving Durban today at 1pm”.</p> <p>1. I was told this after spending more than an hour at the store.<br />2. When I asked for an email to confirm that I am paying for a lounge suite that is available, I was told that is not possible.<br />3. I was told then I should come back at 1pm, and head office would have confirmed availability of the lounge suite. (another 2hrs of driving)<br />Chat Conversation End</p>