Good filament and good customer service.

I have purchased quite a few rolls of PLA and PETG from FF. Steph is knowledgeable and helpful and the filament is generally very high quality. The colours in particular are vibrant. I did have a quality issue with one roll of PETG where it was extremely brittle but I have contacted Steph and informed him of the issue. He has committed to replacing the roll as soon as I can return it which counts as great customer service in my books. Will complete the story once I visit with the brittle roll.