Impossible to get a subscription going with Financial Mail/Tiso Black Stars

I have attempted on 4 occassions to get a subscription going.I called the subs department on 28 March and spoke to a Lindi.I gave her my e-mail address which she managed after great frustration to spell- it is ********** was supposed to receive an invoice to pay.Nothing came.I called again on 3 April- I called in 3 times on this day.All 3 times I was assured" your e-mail has now been sent with the billing and account details".At the end of the day I am still waiting.I checked my Junk Mail-nothing .I am receiving e-mails from everyone else.Apparently the holding company is Tiso Black Stars.Well, if this is how they manage their admin, I am not sure I can expect good journalism from them .And I also spoke to their manageTsobeka.We have now decided to buy Finance Week as it is an absolute pleasure to open a subscription with Media24.Who is Tiso Black Stars?They need some IT and Admin savvy.Or maybe better spellers?Maybe they spell Africa as Afrika.Who knows.