Perhaps it is the culture

After my last complaint I receive a call from Coleen who apologized and promise that she will immediately send me the email, which she did; I got home and thought I would find the details including the application form on my mail, atleast enough information for me to subscribe, instead I got further disappointed because what was sent to me was the price schedule which is useless to my cause.<br> <br> Incompetence is not only a disability but a skill which is crafted and learned and if adopted well in an organization it can become a culture and those who exercise it do it with excellence.<br> <br> PLEASE SEND ME SUBSCRIPTION FORMS OR DETAILS<br>