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Finch & Adler
Unclaimed Business
F&
AI Review Summary
Based on recent customer reviews, Finch & Adler receives overwhelmingly negative feedback with customers consistently reporting non-delivery of orders, complete lack of communication, and suspected fraudulent operations. Multiple reviewers describe placing orders, receiving Chinese courier tracking numbers that eventually stop updating, and then being unable to reach the company via email or website. Several customers report the website disappearing entirely after payment. Some received empty packages. Customers have resorted to opening police cases and initiating bank chargebacks to recover funds.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
-87
Recommended: Unlikely
Review Distribution
1.1|27 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(3.7%)
2(0%)
1(96.3%)
5(0%)
4(0%)
3(3.7%)
2(0%)
1(96.3%)
Frequently Asked Questions About Finch & Adler
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
ADELE B
1 reviews | Active since Jan 2020
10 Mar 2026, 06:45
**** **** !!!!
THIS IS THE BIGGEST **** EVER HAS HELLOPETER GOT ANY FEEDBACK ON THIS COMPANY AS IT SEEMS THEY ARE STILL TRADING WOULD LIKE SOME FEEDBACK FROM HELLOPETER WHAT IS THE USE OF LODGING A COMPLAINT AND I AM NOT THE ONLY ONE SEEM LOTS OF PEOPLE HAVE THE SAME ISSUES
Helpful (0)
|Replies (0)AB
ADELE B
1 reviews | Active since Jan 2020
10 Mar 2026, 06:45
**** **** !!!!
THIS IS THE BIGGEST **** EVER HAS HELLOPETER GOT ANY FEEDBACK ON THIS COMPANY AS IT SEEMS THEY ARE STILL TRADING WOULD LIKE SOME FEEDBACK FROM HELLOPETER WHAT IS THE USE OF LODGING A COMPLAINT AND I AM NOT THE ONLY ONE SEEM LOTS OF PEOPLE HAVE THE SAME ISSUES
0
Replies (0)SN
MB
Maria B
1 reviews | Active since Jan 2020
1 Feb 2026, 12:44
Steam Disinfection Cleaner
I placed an order with them 21/11/2025. It was shipped on 02/12/2025 with shipping number UU845532774CN . I then received another mail on 15/01/2026 to say that the original shipment had been lost and another one was being shipped. I requested a new tracking number - never heard from the, I then received a mail advising me that the parcel had arrived at a pick up point on 23.01.2026. I asked where the pick up point is ,on the same date, and have received no reply. Looking at all the all reviews , I suspect that this is a **** as they have never responded to my mails.
Helpful (0)
|Replies (0)MB
Maria B
1 reviews | Active since Jan 2020
1 Feb 2026, 12:44
Steam Disinfection Cleaner
I placed an order with them 21/11/2025. It was shipped on 02/12/2025 with shipping number UU845532774CN . I then received another mail on 15/01/2026 to say that the original shipment had been lost and another one was being shipped. I requested a new tracking number - never heard from the, I then received a mail advising me that the parcel had arrived at a pick up point on 23.01.2026. I asked where the pick up point is ,on the same date, and have received no reply. Looking at all the all reviews , I suspect that this is a **** as they have never responded to my mails.
0
Replies (0)LA
Louis A
1 reviews | Active since Jan 2020
30 Jan 2026, 07:34
*****ulent company
Ordered second week of December 2025. Have not received it as yet on 30 January 2026. Seems to be stranded in Guangzhou, China. Maybe not paid the transport or export costs. They don't respond to any emails. Seems to be *****ulent company. Don't buy from them.
Helpful (0)
|Replies (0)LA
Louis A
1 reviews | Active since Jan 2020
30 Jan 2026, 07:34
*****ulent company
Ordered second week of December 2025. Have not received it as yet on 30 January 2026. Seems to be stranded in Guangzhou, China. Maybe not paid the transport or export costs. They don't respond to any emails. Seems to be *****ulent company. Don't buy from them.
0
Replies (0)AB
ADELE B
1 reviews | Active since Jan 2020
25 Jan 2026, 18:56
Finch adler. ****!!!
i bought item. December. 2025. app shows last movement 31 December. last email says couriernlosy packages they have to resend. but 2 weeks later no new tracking nr from them. seems this is. a ****.
Helpful (0)
|Replies (0)SW
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