LA
Louis A
Active since Mar 2012
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
*****ulent company
Ordered second week of December 2025. Have not received it as yet on 30 January 2026. Seems to be stranded in Guangzhou, China. Maybe not paid the transport or export costs. They don't respond to any emails. Seems to be *****ulent company. Don't buy from them.
0 replies
64 months ago
Bad service - Defy
My fridge is under warranty. Normally I phone defy with any problem (We have a lot of Defy products) and they send someone out and it get fixed immediately. This time round I phoned just after Christmas. They send someone out (a new company). This guy is 10 min in our house and says the door doesn't close because of the rubbers. They will get it and come and fix it. A week passes without any feedback. Then suddenly the fridge starts making a massive sound and I shut the fridge off. We phone them and tell them. All they do is tell me that they wait for Defy themselves to respond. They will phone us back. I told them but no one came to see what makes the sound now. Surely the rubbers ain't making that sound. We never get a return call. On the 5th I decided to phone Defy themselves and complain. Spoke to Terence. He said that he will email and follow up and return my call. Again, no return call. Today on the 6th we phone the people who is doing the repair again. Again they will phone us back. No call. After 3 hours we phoned them again. We the got told that their guy was at Defy the previous day and did not received the rubbers. They then followed up and says Defy doesn't have stock. So we sit without a massive expensive fridge in the hottest time of the year. The consultants only check one thing and now wait for the rubbers. Give no attention to the motor that's making a massive sound. Defy don't have stock and I just simply have to accept this utterly bad service!
0 replies
105 months ago
Bad Service
My mothers A180 gave an error of Transmission Consult Workshop. After a massive issue Merc came to collect the car. Did not give her a loan car. almost a week later they gave her a Smart car to drive with. My mother can't drive with this car. To small and a manual gear. My mother phoned them continuously, they never respond. they never phone back. Got the car on Friday after a massive struggle and issue. A bill of R37,500.00. Saturday the car do exactly the same. My mother is 60. She bought the car because Merc is reliable and we never had issues with service. She can't go without a car and can't drive the Smart car again. The response from Merc Constantia Kloof all over is bad. Even the client liason is saying, sorry they have 60 other clients a day. they can't just drop them to assist my mother. Realy bad service.
0 replies
136 months ago
No Service from MTN numbers
My vrou het 28/01/2015, Vodacom gebel en 30/45 minute op foon spandeer en verduidelik dat sy geen oproepe/sms'e kan ontvang van mtn nommers nie - gee boodskap: subscriber is unavailable. Hul het gese daar is barring op die foon en konsultant het alles afgehaal, sy moet foon reset en als sal reg wees. Geen sukses. Sy het 29/01/2015 na Vodacom Centurion mall tech toonbank 18 gegaan waar hul haar sim in demo foon gesit het sonder sukses. Volgens hul is dit die simkaart en 'n simswop is gedoen teen R70. Na die hele procedure was daar steeds geen sukses. Sy is 30/01/2015 terug na Vodacom, dieselfde konsultant., hy het na 'n lang ruk die vloer bestuurder geroep, Hein van Wyk. Hy het toe vir haar gese dit gebeur soms met as 'n mens port van mtn, maar definitief nie 'n jaar nadat ons geport het nie. Hy verwys dit na hulle IT afdeling toe en dit behoort binne 24 uur reg te wees. Geen terugvoer vir twee dae. 02/02/2015 het sy weer gebel. Hy het toe gese hy volg dit op met die IT afdeling se bestuurder. Geen terugvoer. 03/02/2015 het hulle gebel en gese sy moet settings verander sonder sukses. Alhoewel ons gereeld terugvoer kry werk die foon nie en dit is 'n besigheidfoon.
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)