FF
Fine Fragrance Collection
Claimed Business
FF
Fine Fragrance Collection
Claimed Business
10 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#7Ranked In Wellness & Beauty
2478h 28mReply Time
-43 NPSUnlikely
Replied to 25% of negative reviews
Reply time on negative reviews: 2478 hours 28 min
TrustIndex
0
Ranking
#7
in Wellness & Beauty
Avg Reply
2478h 28m
NPS Score
-43
Recommended: Unlikely
Replied to 25% of negative reviews
Reply time on negative reviews: 2478 hours 28 min
Review Distribution
1.9|10 Reviews
May '25 - Apr '26
5(28.6%)
4(0%)
3(0%)
2(14.3%)
1(57.1%)
5(28.6%)
4(0%)
3(0%)
2(14.3%)
1(57.1%)
Frequently Asked Questions About Fine Fragrance Collection
Fine Fragrance Collection has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. They reply to 25% of negative reviews, typically within 2478 hours 28 min. Hellopeter has tracked Fine Fragrance Collection across 57 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemM
margaret M
1 reviews | Active since Jan 2020
3 Feb 2026, 18:57
Baccarat Rouge 540 new
I purchased the new Baccarat Rouge 540, but I’m disappointed. The previous one was perfect and smelled strong and long-lasting. This new one smells very light, almost like spirit or alcohol, and the scent doesn’t come out the same. It doesn’t smell right compared to the one I bought before.
Helpful (0)
|Replies (0)mM
margaret M
1 reviews | Active since Jan 2020
3 Feb 2026, 18:57
Baccarat Rouge 540 new
I purchased the new Baccarat Rouge 540, but I’m disappointed. The previous one was perfect and smelled strong and long-lasting. This new one smells very light, almost like spirit or alcohol, and the scent doesn’t come out the same. It doesn’t smell right compared to the one I bought before.
0
Replies (0)SG
Silindile G
1 reviews | Active since Jan 2020
5 Nov 2025, 11:21
Fine Fragrance Collection - Do Better!!!!!!!!!
I’ve been a loyal customer of Fine Fragrance Collection perfume company for as long as I can remember, but lately, I’ve been extremely disappointed. The prices have become ridiculously high, yet the amount of perfume in the bottles has noticeably decreased. It feels like I’m paying more for less, which is a complete rip-off. Sadly, after years of loyalty, I’ll be taking my business elsewhere and moving to one of their competitors who still offer fair value for money.
Helpful (0)
|Replies (0)SG
Silindile G
1 reviews | Active since Jan 2020
5 Nov 2025, 11:21
Fine Fragrance Collection - Do Better!!!!!!!!!
I’ve been a loyal customer of Fine Fragrance Collection perfume company for as long as I can remember, but lately, I’ve been extremely disappointed. The prices have become ridiculously high, yet the amount of perfume in the bottles has noticeably decreased. It feels like I’m paying more for less, which is a complete rip-off. Sadly, after years of loyalty, I’ll be taking my business elsewhere and moving to one of their competitors who still offer fair value for money.
0
Replies (0)JM
Joyce M
1 reviews | Active since Jan 2020
16 Aug 2025, 19:00
ABSOLUTE WASTE OF MONEY: ******* @ it’s BEST
ABSOLUTELY *******!!!! Order number:146483 This specific order was completely *******. It smelled nothing close to the flavours ; also the scent is extremely weak; u won’t even tell that I am wearing a perfume. I have bought the same flavours multiple times before and they were so great . But this ******* that they delivered on Thursday; yeeer. It was a complete waste of my money !!!
Helpful (0)
|Replies (0)JM
Joyce M
1 reviews | Active since Jan 2020
16 Aug 2025, 19:00
ABSOLUTE WASTE OF MONEY: ******* @ it’s BEST
ABSOLUTELY *******!!!! Order number:146483 This specific order was completely *******. It smelled nothing close to the flavours ; also the scent is extremely weak; u won’t even tell that I am wearing a perfume. I have bought the same flavours multiple times before and they were so great . But this ******* that they delivered on Thursday; yeeer. It was a complete waste of my money !!!
0
Replies (0)ZN
Zanele N
1 reviews | Active since Jan 2020
28 Jul 2025, 17:51
Operating Times Inappropriate on Website
Inappropriate Operating Times on the Website as shop closed 30 minutes before time. Agents travel from far only to be sent back without a purchase from the sales counter as shop are said to be closing 30 or 45 minutes before advertised times on website .
Helpful (0)
|Replies (0)ZN
Zanele N
1 reviews | Active since Jan 2020
28 Jul 2025, 17:51
Operating Times Inappropriate on Website
Inappropriate Operating Times on the Website as shop closed 30 minutes before time. Agents travel from far only to be sent back without a purchase from the sales counter as shop are said to be closing 30 or 45 minutes before advertised times on website .
0
Replies (0)MB
M B
1 reviews | Active since Jan 2020
15 May 2025, 20:48
FINE FRAGRANCE (WATER) COLLECTION
"Fine" Fragrance (*******ion) Collection should be reported to the Consumer Protector ASAP!!! They claim the following as per their website: "Our generic perfumes smell the SAME as the originals. Of course they smell the same as the original designer fragrances. There wouldn’t be much point selling perfumes that don’t deliver. We buy the best quality oils we can lay our hands on and regularly perform internal smell tests to ensure they are the best possible matches available to us. We have even held public, blind smell tests and results have always come up positive with the vast majority unable to tell the difference between Fine Fragrance Collection generic perfumes and their original designer versions (Usually, the only difference noticed is in the strength and we know why – we have a much higher dosage) Our generic perfumes last LONGER than the originals This a bold statement for us to make – that our generic perfumes last longer than the original. How is it possible that our perfumes are better than theirs? Dosage! We put 35% perfume concentrate in every Fine Fragrance Collection perfume. This is way more than the originals whose dosages range anywhere from 7% to 28%. This higher dosage results in a longer lasting perfume. This allows you to use less each time resulting in further value for money." "In buying our perfumes, you are supporting South African jobs – you are not supporting crime or global perfume syndicates." LIES!! LIES!! LIES!!! Their perfumes USED TO BE amazing when they first started out and used glass bottles packaged in beautiful cardboard cylinders but then greed took over. The perfumes DEFINITELY DONT LAST AND DOES NOT SMELL LIKE THE ORIGINAL!! NOT ANY MORE! They claim that customers "are not supporting crime or global perfume syndicates" but now what they are doing is ******** and smells of perfume syndicate. Pun intended. LET'S GO VIRAL WITH THIS! There is more than enough *******ion going around. We do not need more.
Helpful (0)
|Replies (0)MB
M B
1 reviews | Active since Jan 2020
15 May 2025, 20:48
FINE FRAGRANCE (WATER) COLLECTION
"Fine" Fragrance (*******ion) Collection should be reported to the Consumer Protector ASAP!!! They claim the following as per their website: "Our generic perfumes smell the SAME as the originals. Of course they smell the same as the original designer fragrances. There wouldn’t be much point selling perfumes that don’t deliver. We buy the best quality oils we can lay our hands on and regularly perform internal smell tests to ensure they are the best possible matches available to us. We have even held public, blind smell tests and results have always come up positive with the vast majority unable to tell the difference between Fine Fragrance Collection generic perfumes and their original designer versions (Usually, the only difference noticed is in the strength and we know why – we have a much higher dosage) Our generic perfumes last LONGER than the originals This a bold statement for us to make – that our generic perfumes last longer than the original. How is it possible that our perfumes are better than theirs? Dosage! We put 35% perfume concentrate in every Fine Fragrance Collection perfume. This is way more than the originals whose dosages range anywhere from 7% to 28%. This higher dosage results in a longer lasting perfume. This allows you to use less each time resulting in further value for money." "In buying our perfumes, you are supporting South African jobs – you are not supporting crime or global perfume syndicates." LIES!! LIES!! LIES!!! Their perfumes USED TO BE amazing when they first started out and used glass bottles packaged in beautiful cardboard cylinders but then greed took over. The perfumes DEFINITELY DONT LAST AND DOES NOT SMELL LIKE THE ORIGINAL!! NOT ANY MORE! They claim that customers "are not supporting crime or global perfume syndicates" but now what they are doing is ******** and smells of perfume syndicate. Pun intended. LET'S GO VIRAL WITH THIS! There is more than enough *******ion going around. We do not need more.
0
Replies (0)SM
Silindile M
1 reviews | Active since Jan 2020
9 May 2025, 18:00
Excellent service
This was my second order, very happy with product, service and delivery. My order arrived before estimated time in both instances
Helpful (0)
|Replies (0)SM
Silindile M
1 reviews | Active since Jan 2020
9 May 2025, 18:00
Excellent service
This was my second order, very happy with product, service and delivery. My order arrived before estimated time in both instances
0
Replies (0)AM