Finishing Touches supplies Broken and Bent Blinds.

I ordered roller blinds from Builders' Warehouse, made by a company called Finishing Touches. When the blinds arrived, it was in a totally unacceptable condition. 1. The top square channels are bent. 2. The colour ordered was mahogany, however the top and bottom channels are of a different colour to the louvres in the blinds. 3. Finishing Touches just stuck a mahogany coloured louvre with tape on top of the different coloured channel to supposedly match the colour of the louvres in the blind. This is also bent. 4. The mechanism used to lower the blinds and pull the blinds up, is hanging halfway out of the top channel in which it is supposed to be housed.

I had a good look at other pre-manufactured blinds of Finshing Touches, and in all of these blinds all the colours match and the mechanisms for lifting and lowering the louvres are fitted inside the top channels.