Treated like dogs by owner of pet store

The owner of this pet store on the South Coast of KwaZulu Natal literally spoke to me and my friend today like we were dogs and kicked out out of his store. It was humiliating and embarrassing and so out of the blue that my friend cried. In a customer facing business you should engage with your customers and explain things to them when necessary. His behavior was so weird and so uncalled for that we will dont know what happened.