SCAM! DO NOT BUY!

Not impressed with this company's online retail service at all. There is lack of communication, no false promises, no follow ups, unanswered calls and ignored whatsapps. Despite their wonderful Instagram and Facebook presence, this company is giving strong scam vibes.

Here is what you can expect: 08/09 Purchased a hoop and sent the proof of payment. In the very same mail I asked how long the process will take before I received it since it's delivery was urgent.

09/09 - 11/09 all calls are unanswered, whatsapps ignored.

12/09 received an email from Caitlin saying 2/3 days and an additional 24 hours for delivery. Its now the 21st and there is still no hoop in sight. Calls are still being unanswered but since I have Truecaller Premium, I can see that Caitlin Louise looked me up so she is aware that I called. I do not recommend them at all and they need to get their **** together and issue a refund. Beyond ****ed off with them because they have caused a major inconvenience for a regional competition my child has this week.