Use any other towing company- rather wait and do it correctly!

Unless you’re unconscious at the scene of an accident, (better yet specify with your insurance to not be ‘assisted’ by First Assist tow trucks), do not use First Assist tow trucks. 1. Pushy tow truck driver - so pushy and buzzy I suspect he was on drugs. 2. Name discrepancy - said his name is Jayde but wrote on the invoice Claude 3. Cracked my bumper by mounting the vehicle negligently (I have a tow hook in my cubby hole he did not ask for). He said insurance would cover the damage but they didn’t because there was no damage to the front of the vehicle in the accident. My insurance did cover a new number plate he ********** beyond repair. He simply could have asked for my tow hook. No damage necessary. 4. My partner came to the scene and we followed the tow truck to the storage yard and for some reason there Claude/Jayde asked for my keys. I said I would give them to someone who worked there- not necessary to give them to him. He promptly disappeared before I noticed the damage he caused. 5. I emailed First Assist about these issues and they have not given clarity on the name discrepancy or the damage of the vehicle due to the drivers negligence. Literally my partner could have towed me and not damaged my vehicle. Overall horrible experience in an already horrible experience being crashed into on the highway. As my father said- they are vultures and don’t care past the job. I do believe there are better guys and companies than First Assist.