FNB (First National Bank)
1.5|110,989 reviews
Responds in 5 hours 36 min
LR
Llewellyn R
1 reviews | Active since Member
06 May 2026, 09:58
Business call centre escalates issues to back office technical support but no feedback
Business call centre escalates issues to back office technical support but no feedback, you have to call in again the next day.Been struggling to load recipients on their web app for more that a week
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Replies (1)FNB (First National Bank)'s replyOfficial
06 May 2026, 10:47Good day Mr Llewellyn M Van Rensburg
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is: 7290032NF For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is: 7290032NF For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply06 May 2026, 10:47
Official
Good day Mr Llewellyn M Van Rensburg
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is: 7290032NF For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is: 7290032NF For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Best regards,