***** from FNB

Ispeak to Tulie at FNB LIFE policy at 15h30. And confirm that Our policy will be R1303.97 for both of us because me and my son bought townhouse together. We said no and get a policy from Better life. .

We phone in speak to Rosetta at FNB LIFE 1. 2 2022 After bond aproved at FNB she confirm that FNB Life cover approved for permently dissabilit, tempery dissabilit and Tetrence for both of us. She help us to get a cession letter from FNB to cancell the betterlife policy. WHY MUST I TELL FNB LIFE THAT I IS PERMANTLY DISABIL IN 2019. THAT MUST THEY SEE ON MY PROFILE. AND I BELIEVE I TELL HER FROM MY DEPRESSION.

NOW THAT I WANT TO CLAIM THEY ONLY CATCH UP THAT I WAS IN 2019 PERMENT DISSABILITY AFTER 18 MONTH I PAY MY LIFE COVER ON TIME.

BERNEDETTE PHONE ME LAST WEEK TO SAY CLAIM DECLINED. SHE WILL SEND ME A LETTER WHAT STATE THIS DECLINED. MONDAY the 28 of August I phone in speak to Nomcebo said that they still busy finialize my claim they will phone me on monday or Tuesday with the resolve. Tuesday morning I phone again speak to Sambo he said that is finallized and they defnitily will phone me. Late that afternoon he phone also back and said my claim is declined. I said the same thing to him that I need urgent my letter because I want to put in a complain in. Want the letter befor 16h00. This morning 30. 8 2023 i send a email back to fnb life to said why I need that letter because want to complain and even put on the email why. I get a responce email with a ref no. Re: MP02DR68 : - FNBREF#181081315 they receiveid email but untill now they didnt come back to me.

I bank no 30 years at FNB and I will never say to people to go to FNB LIFE. THEY GOOD TO TAKE YOUR MONEY BUT WHEN YOU WANT TO CLAIM THEY THE WORSE.

Complains department phone after see this on Hello peter that the going to admit the claim again.

Benedette phone me today 19 Sept 2023 15:39 To say claim declined. Nobody can tell me if this the first claim after I put it Hello Peter.

Now they want to change my policy only to life cover. They say I did say I am a Pensioner. I also forgot about 2019. But that must show on my profile with FNB.

Now they want to change my policy to only life cover.

And everybofy in FNBLIFE SO CONFUSE NOBODY CAN TELL ME THIS BEFORE I USE HELLO PETER OR AFTER. HOW DIFFICULD CAN THAT BE. PLESSE PLEASE DON'T EVER TAKE A FNB LIFE COVER OUT. LOT OF PEOPLE TELL ME THAT AND I DIDNT LISTEN. I CAN FORWARD TO YOU MY POLICY THAT THEY COVER FOR DISSABILITY GRAND IN 2021. WHY DIDN'T THEY CATCH UP I DID CLAIM IN 2019. I AM A DISSABLILITY AND A BIT OF ALLSAMERS BUT THEY MUST HAVE THAT ON THEIR BOOKS AND NOT GIVE ME THE POLICY. IF ANYONE WANT MORE INFO WATS UP ME 0626265823 I fedup for bisineses what just take money every month and ehen claim time come they got a problem. No they want to give my money bach and change policy haha. I also go to omnutsman. Even if it take months they will get bad reviewd. THANKS FOR HELLO PETER. I APPRECIATE YOUR HELP. GOD BLESS