First Resorts Management
1.7|175 reviews
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Murray V
1 reviews | Active since Member
26 Nov 2025, 18:36
First Resort Margate Sands horrible investment
Please people take note First Resort Margate Sands is a horrible place to invest in, the body corporate maked decision as it pleases them ignores decisions of owners with points, there is never accommodation available at the places you want to go even if you try and book accommodation 1 year in advance, units at the Sands are dirty please follow link to view video https://www.facebook.com/share/r/1CvCsmNczB/ Now decision wants to made without proper explanation of what the outcomes of the decision will be, chose one of two options you will be notified after the 5 of December what your decision means. Very poor customer service. From my end a lawyer will be contacted and a letter from him will be send to Margate Sands.
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Replies (53)First Resorts Management's replyOfficial
27 Nov 2025, 07:16 Dear Murray,
Thank you for raising your concerns.
To clarify, the recent survey sent to Margate Sands owners is not related to a sale of the resort. It is simply to gather owner feedback, and no decisions will be made without full communication to all owners. For any detailed queries, please email info@firstresorts.co.za, as directed by our Head Office.
The video circulating online relates to an isolated incident from December 2024, which was fully resolved.
We understand the confusion and frustration; however, posting misleading or slanderous comments on public platforms such as HelloPeter is unhelpful and does not reflect the facts. We are always available to assist directly and encourage you to use the official channels so we can address your concerns properly.
Kind regards,
First Group Team
Thank you for raising your concerns.
To clarify, the recent survey sent to Margate Sands owners is not related to a sale of the resort. It is simply to gather owner feedback, and no decisions will be made without full communication to all owners. For any detailed queries, please email info@firstresorts.co.za, as directed by our Head Office.
The video circulating online relates to an isolated incident from December 2024, which was fully resolved.
We understand the confusion and frustration; however, posting misleading or slanderous comments on public platforms such as HelloPeter is unhelpful and does not reflect the facts. We are always available to assist directly and encourage you to use the official channels so we can address your concerns properly.
Kind regards,
First Group Team
Best regards,
First Resorts Management's reply27 Nov 2025, 07:16
Official
Dear Murray,
Thank you for raising your concerns.
To clarify, the recent survey sent to Margate Sands owners is not related to a sale of the resort. It is simply to gather owner feedback, and no decisions will be made without full communication to all owners. For any detailed queries, please email info@firstresorts.co.za, as directed by our Head Office.
The video circulating online relates to an isolated incident from December 2024, which was fully resolved.
We understand the confusion and frustration; however, posting misleading or slanderous comments on public platforms such as HelloPeter is unhelpful and does not reflect the facts. We are always available to assist directly and encourage you to use the official channels so we can address your concerns properly.
Kind regards,
First Group Team
Thank you for raising your concerns.
To clarify, the recent survey sent to Margate Sands owners is not related to a sale of the resort. It is simply to gather owner feedback, and no decisions will be made without full communication to all owners. For any detailed queries, please email info@firstresorts.co.za, as directed by our Head Office.
The video circulating online relates to an isolated incident from December 2024, which was fully resolved.
We understand the confusion and frustration; however, posting misleading or slanderous comments on public platforms such as HelloPeter is unhelpful and does not reflect the facts. We are always available to assist directly and encourage you to use the official channels so we can address your concerns properly.
Kind regards,
First Group Team
Best regards,