Its been 1 month and my order has still not been finalised.

I placed an order on 5 June 2024 for 3 x Dell adapters. After a week i called them as the items were not delivered yet, only to find out that they sent it to the wrong address. I then asked them to rectify and send to the right address which they promised they would, but instead nothing was sent up until now. Ive been calling them now with this problem for 2 - 3 weeks. Today they finally tell me that they will refund or place a new order as to much time has lapsed. No one ever calls you back. Pathetic service, huge waste of my time and money calling them every second day. They should definitely consider changing there courier company. REF: DEL16788 3 units Sales Order #ORDD0018237 Called Cassidy (consultant) about 20 times regarding this matter, no one calls you back. Just empty promises.