JS
jeremy S
Active since Oct 2011
51
Reviews
0
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Reviews
51 reviews5 months ago
Vodacom doesnt answer calls or call back, even after holding for over 30 mins.
On Tuesday 24 February 2026, I called Vodacom customer care at 12 the afternoon and 3pm, both calls holding for 30mins and still no answer. I even tried the option whereby you can request a call back, but still nothing. The lack of service from Vodacom is pathetic, considering im a contract customer.1 reply
8 months ago
The Courier Guy made me lose my customer and money in the process.
I been using the courier guy, Pudo service for quite some time now and up until today, ive been happy with it. On Tuesday 9 Dec 2025 I've deposited a parcel into the Pudo lockder. Ive noticed this morning (Friday 12th Dec 2025) that my parcel has still not been retrieved from the locker and after calling customer support service, they informed me that they would sort out the issue. A follow up call was also promised but up until now nothing. The customer that bought this item from me, now no longer wants it, as he has been waiting on it for too long. Whats going on at the courier guy and howcome no one has done anything about this since it was in the locker on Tuesday already?? I've refunded the customer his money and now i need to get the item returned to me.0 replies
8 months ago
Dell Pathetic/*********** support online service. Is it time to move to another brand?
Im writing this after 2 weeks of back and fourth with Dell. After submitted a repair request service online, Dell sent a technician to do the repair. He then asks me to meet him at Mcdonalds as he does not feel comfortable to meet in our area, which i agree to. He then replaces the motherboard of the computer (which takes about 10 minutes), but does not test it, to see if there is power on the computer. He then closes the case with Dell as resolved. I get home and test it, only to find that the computer is completely dead. I contact Dell and up until today im still waiting to get it repaired.0 replies
12 months ago
Staff are *********** and management needs to train them to deliver better service.
I am a regular customer of Mcdonalds Lansdowne corner and the qualtiy of service here is dismal. The staff simply cannot run this branch and how management allows this is beyond me. Todays incident: I went there this morning at about 9h30am for 2 cappucinos and once again, the coffee machine is out of service. This seems to be a regular occurence as last week the same thing happened twice. Incident 2: Friday 22nd Aug 2025, i go inside the shop for nuggets and fries. I end up waiting 45 minutes for them to prepare this. In contrast, whenever i go to Mcdonalds Vangate/ opposite Heideveld which is a bit further away from me or any other branch, they dont have these issues. The staff needs training or management intervention. Jeremy0 replies
14 months ago
Support staff (Nieta ****si) at Pudo/The courier guy are completely useless and spiteful.
Nieta ****si support staff at Pudo/The courier guy. This lady gave me incorrect vague instructions after multiple emails with her for assistance in redirecting a parcel. She adviced me via email that i should create a new booking, which i did. Only to tell me afterwards, that the booking shouldve been made from a kiosk to a locker, instead of a Pudo box to a locker. Then she sends me an email for instruction to credit, but no indication of the parcel that needs to be redirected to Sasol Olivedale. She is either just plain spiteful or deliberately misleading customers.0 replies
15 months ago
Mcdonalds Employees re routing customers to the parking lot, then take there own time with your order
Ive noticed a new trend at Mcdonalds Lansdowne corner in Cape Town. I go there atleast twice a week. When you purchase something there now via the drive-through, you are directed to go and park in the parking lot, whilst they prepare you food or whatever you purchase. I even bought chips there and they directed me to the parking lot. When i asked what this new procedure is, they said they dont want me to park at the window, as there is a timer which notifies Mcdonalds how long customers are waiting for there orders, so instead, they have this work around, whereby customers must go wait in the parking lot.0 replies
15 months ago
CAPITEC NOT TAKING ACTION AGAINST UNAUTHORIZED PAYMENTS
I had an unauthorized recurring subscription, which showed that it was pending on my Capitec Card. I called Capitec to inform them that i did not authorize a recurring subscription, but a once off payment only. The Capitec agent then informed me that she cannot help me if i do not cancel my current Capitec card, which i just purchased recently. I cancelled all services with the Company that took a recurring fee from my account, so why do i have to cancel my card, just to go and pay for another one.1 reply
21 months ago
Happy with the service but please train your reps. Some are arrogant
After my initial compaint, I am happy to say that Miway followed up promptly and addressed my complaint. Paid me out and thats the service i was expecting from Miway. I think the reps need to update there client interaction, as ive found that thats where the problem lies. Some of them are very arrogant.1 reply
Review Distribution
5 Star
8 (15.7%)
4 Star
1 (2%)
3 Star
0 (0%)
2 Star
9 (17.6%)
1 Star
33 (64.7%)