Smelly Fit Flops

I have tried to contact Fit Flop on a number of occasions, even via messenger on FB, only to get the run around on whom to talk to regarding the problem with my fit flops. I have emailed the requested email address and STILL NO ONE TALKS TO ME. I'm at a loss and horrified to spend that kind of money for this issue no to be dealt with!!! no one ever returns my calls either!! terrible service